Studies show that customers switch between different channels in their customer journey. They inform themselves via social media, try the product in the local store and buy it online. So if you want to sell your products successfully, you have to be present on all channels and offer a consistent service. Tobias Langmeyer, founder and CEO of dc AG, shows you how to implement such an omni-channel strategy for your company.

This session is made for e-commerce managers as well as executives with responsibility in the area of e-commerce in medium-sized companies and can be adapted to a duration between 30 minutes and 2 hours.