Onboarding from the perspective of an ISV

With the ongoing enrichment of onboarding capabilities within Business Central, ISVs need to identify what value they can bring to their product users through these capabilities.

We need to balance having just enough content in the right place, at the right time, for the right user. We also need to keep in mind the effort and skills amongst our teams to create and maintain onboarding content.

In this session, we will give an overview of the Business Central onboarding tooling. We will follow by sharing some ideas and insights to date from the perspective of a large ISV, on how we can deliver value to our users and maintain our onboarding content. This includes enabling non-developers to create and maintain content directly.

Tobias Fenster

Managing Director at 4PS Germany, Microsoft RD & dual Microsoft MVP, Docker Captain

Ulm, Germany


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