One of the most exciting announcements in 2021 was the General Availability of Microsoft Teams Interop for Azure Communication Services. Or, to put it another way: "You can now do proper Business-to-Consumer (B2C) with Microsoft Teams and connect your customers with your staff via Teams".

In this session, Microsoft MVP and Teams Development Architect will show you how this works by building a customer-facing video experience that is fully branded and customisable, using a Microsoft Teams meeting for compliance and security. That's right: built from scratch live during the session!

If you have customers and want them to talk to your representatives via video whilst keeping everyone inside Microsoft Teams - this is a must-attend session for service leads, architects, designers and developers.