Toon Vanhoutte
Azure MVP | CTO @ Noest
Kuurne, Belgium
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Hi! I'm Toon Vanhoutte, Azure Solution Architect and Microsoft Azure MVP. My duty is to design and deliver reliable, secure and scalable applications in the Azure cloud. I'm not scared to take up big challenges and to dive into development mode. Integration and APIs are my old love, generative AI solutions are my new passion!
As a managing partner of Noest, my focus is to create a vibrant, local community of Microsoft enthusiasts with a "getting-things-done" mentality. I'm a quite active member of the Microsoft Azure community and was speaker on several community and company events. I love to share my experiences and learn from others during workshops, presentations and blogs. Being an Azure MVP, I'm actively collaborating with various Microsoft / Azure product teams.
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Help! I'm totally lost in the Azure messaging space!
Azure Service Bus, Event Hubs, Event Grid... which one should we take? This is the most frequently asked question I get! That's why I've decided to dedicate a session to this topic.
At first sight, these messaging services look very similar, however they have subtle and profound differences. After attending this talk, you will be able to make the right decision for your use case. Expect stories from the field, good guidance, real-life examples, an interactive quiz and of course lot's of demos!
My 7 biggest gen AI mistakes I want you to learn from!
We all make mistakes and that’s okay! Mistakes are what make us human, and more importantly, they’re opportunities to learn and grow. In this session, I’ll share the biggest lessons I’ve learned from my own missteps over the past three years of building gen AI solutions.
Expect a demo-packed session, with topics ranging from security to testing, from patterns to protocols. Join me for an honest and practical session and ensure that you will not make the same mistakes!
5 Gen AI patterns every developer should know!
Generative AI is becoming a core part of modern digital solutions. Sooner or later, you’ll be asked to integrate it into your applications. When that time comes, knowing what works (and what does not) is essential.
In this hands-on, demo-driven session, we’ll dive into 5 practical patterns that every developer should know. You’ll learn how to search and retrieve relevant data from big knowledge bases, how to enable LLMs to query your database effectively and how to integrate generative AI with your existing APIs and SaaS platforms
Join me to explore the strengths and limitations of each pattern and get actionable insights that you can apply right away.
7 Learnings from running customer service AI agents at scale
After delivering several AI projects within customer service, I’m excited to share my biggest lessons learned from these often challenging initiatives, using Microsoft AI Foundry.
We’ll look at the different types of customer questions and the AI patterns suited to each, the security challenges specific to customer care and what changes when you scale from a single business unit to an entire organization.
The main focus is about building trust: how to let AI agents engage with customers while keeping humans in the loop?
Expect practical architecture guidance, lessons from the trenches and live demos.
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