Session

Intentional Organisations - Applying open sociotechnical systems theory to evolve organisations

Are you tired of the constant pressure to adapt and evolve in a fast-changing and increasingly unpredictable world? Do you struggle with the complexity of software development, the difficulty of evolving your architecture, and the rising cost of change? It's time to put people at the centre of your design process with open sociotechnical systems. In this 2-day workshop, you'll learn how to apply principles of open sociotechnical systems, Domain-Driven Design, Wardley Maps, and Team Topologies to create a more effective, resilient, and adaptive organisation. Say goodbye to accidental complexity and hello to a brighter future for your software and your organisation. Don't miss out on this opportunity to learn and grow with us!

## Summary
In this 2-day workshop, you will learn about open sociotechnical systems design, which prioritises people and practices in the design process. Through interactive and practical exercises, you will apply principles of open sociotechnical systems design, Domain-Driven Design, Wardley Maps, and Team Topologies to explore and design systems that make people an integral part.

You will also learn how to recognise the impact of the environment on sociotechnical systems and create evolutionary paths for the organisation (both business, product and IT). These principles and practices can be applied to create a more effective and resilient organisation, regardless of whether you are a technical or non-technical professional. This workshop suits anyone responsible for deciding an organisation's architecture (business, product and IT).

## What is this workshop about
The world is constantly changing, and software plays an ever-increasing role in this change. Companies that leverage technology, such as software, are under pressure to adapt. To support a fast flow of change, we can’t just apply old methods that don’t support the organisation's adaptability and treat it as an open and exposed system. We might recognise some consequences of those old methods: accidental complexity keeps growing in your software, people find it incredibly difficult to evolve the system, and the cost of change is rising exponentially. Last but not least, the pressure on people is increasing, and their well-being is at odds with technical progress.

In this workshop, we will explore open sociotechnical systems thinking, which gives equal weight to social and technological aspects and puts people back in the centre of the design. This approach profoundly impacts how we do architecture and organise people to deliver value. We will combine the open sociotechnical systems theory principles with Domain-Driven Design, Wardley Maps and Team Topologies. By combining those principles and practices, we will explore the environment around the organisation, discover and discuss sensible boundaries for the teams and architecture, and generate options for the evolution of the sociotechnical system.

The workshop is dynamic and interactive. It has the foundations in the research of open sociotechnical systems, together with the principles and practices of Domain-Driven Design, Wardley Maps and Team Topologies. The workshop is designed with several practical exercises in small groups. We will resort to different visual collaboration tools to support the discussions.
Whether you are a technical or non-technical professional, this workshop is for you. Join us and learn how to apply these concepts, principles and practices to create a more effective, resilient, and adaptive organisation.

## Learning goals
- Understanding what an open sociotechnical system is and what its design principles of it are
- Applying Domain-Driven Design, Wardley Maps, and Team Topologies to explore and design open sociotechnical systems that put people in the centre
- Recognise that we operate in an unpredictable environment and how its complexity affects the sociotechnical system (and vice-versa)
- Discover how to create evolutionary paths for the architecture (IT, product and business) and be intentional about its options
- Participating in interactive and practical exercises to apply these concepts and principles in small groups using visual collaboration tools
- Understanding how these principles and practices can be applied to create a more effective and resilient organisation, regardless of whether you are a technical or non-technical professional

Trond Hjorteland

Senior IT Consultant and sociotechnical practitioner.

Oslo, Norway

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