This talk will provide attendees with a fascinating insight into the world of Site Reliability Engineering (SRE). Great and Jubril, experienced SREs, will take the audience on a journey through the chaotic and unpredictable world of complex systems, sharing their first-hand experiences of real-life incidents and outages.

The speakers will highlight the lessons learned from these incidents and how they have contributed to developing more robust systems. The audience will gain valuable insights into incident response and problem-solving techniques, including how SREs deal with complex issues under pressure.

Throughout the talk, the speakers will provide examples of the challenges faced by SREs, and the creative solutions they have developed to overcome them. Attendees will learn about the importance of communication and collaboration in mitigating and preventing incidents, as well as the significance of continuous improvement and iteration.

This talk is perfect for anyone interested in the field of SRE or those responsible for maintaining complex systems or those who just want to great laugh at failures. Attendees will leave with a greater understanding of the challenges faced by SREs, and the skills and strategies necessary to navigate the unpredictable world of complex systems.