In this presentation, we are going to quickly go through the pre-requisites of Sitecore Connect for SalesForce CRM and Sitecore Connect for Marketing Cloud modules. Next, we are going to demo a Use Case as a journey, using Sitecore Forms. When a User Submits a Sitecore Form, the data will go to Salesforce Sales Cloud and the user will receive an email from the Marketing Cloud. We are going to show how we can use the same media library content of Sitecore in Marketing Cloud Emails.
Next, we will Synchronize contacts from Sitecore to SalesForce and Vice-versa – i.e. from Salesforce to Sitecore and show personalization for the user on the Sitecore website when the user visits the website.