This is an exciting and forward-thinking session that delves into the transformative potential of Generative AI and Large Language Models in the field of Conversational AI.

Attendees will gain valuable knowledge and inspiration that will help them stay ahead of the curve in this rapidly evolving field.

Sample Outline:
1. The Expansion of task-oriented bots capabilities by integrating them with an LLM.

Examples of this:
A task-oriented bot can fallback to an LLM instead of answering “I don’t know that”

2. Leveraging LLMs to define and generate the following data in task-oriented bots during their implementation
-- Sample phrases for intents
-- Sample prompt variations as response to a user and its level of experience (first time users vs recurrent users)
-- Custom slot values and their synonyms to capture most of the different ways to match values
-- Custom vocabularies to increase the accuracy of Automatic Speech Recognition
-- Functional Test Data generation to validate both Happy Paths, Alternative Paths, and Exceptions (text and audio)

3. Leveraging LLMs for dynamic machine translation, documents processing, audio call transcriptions, when interacting with a user

4. Create sample code templates to handle intents or any other routine, including code templates for consuming APIs

5. Support for multimodal solutions that require use of multimedia content to improve the customer experience on the fly.

6. I planned to challenge the participants: Did you know that your LLM is has a gap of knowledge when you deploy it? Unless you train it frequently or if you use task-oriented bots that complement them (for example, to get the weather, money exchange rates, stock, traffic, news, etc.)

7. Explain how the top companies in cross industry will eventually become the creators of multiple XYZGPT LLMS? For example BloombergGPT, but why not think about others, like NetFlixGPT, BankingGPT, ShoppingGPT, TradingGPT, etc.

8. Creation of sample data