Session

Build Custom Copilot that Hand-off to Dynamics 365 Customer Service

1. Overview on Copilot and Copilot Studio:
Overview of Copilot and Copilot Studio, including its features and capabilities.

2. Building Custom Copilots:
How to build custom copilots and how to integrate them into your workflows.

3. Handoff to Dynamics 365 Customer Service:
How to use Copilot Studio and custom copilots to streamline handoff to Dynamics 365 Customer Service.

4. Deploy the Copilot in Power Pages Portal:
Explore how to embed the copilot in a Custom Portal that is developed using Power Pages.

Vinoth Selvam

Technical Consultant, Avanade |

Singapore

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