The SharePoint Knowledge Agent is one of the most practical ways to bring AI directly into SharePoint, helping users find, understand, and work with content more effectively. But what does it actually do, how does it work behind the scenes, and what needs to be configured for it to be useful in real-world environments?

In this session, we’ll break down the SharePoint Knowledge Agent end to end. We’ll move beyond announcement-level overviews and focus on the real, day-to-day experience of using Knowledge Agents across SharePoint sites.

This session will cover:
•Who can use the SharePoint Knowledge Agent and in which scenarios
•How the Organize your library functionality works behind the scenes
•How Knowledge Agents improve content discovery and overall site usability
•How permissions and access control shape what users can see and ask
•Common considerations and lessons learned from real deployments

Whether you’re a SharePoint user, administrator, or architect looking to understand how Knowledge Agents actually work beyond the slides, this session will give you a clear, practical view of how to use them effectively.