User adoption can be finicky, and sometimes investing in how users interface with your software is more important than perfecting the underlying technology. This is as true for internal developer platforms as it is for any other software.

The saying goes “Meet customers where they are”, so is a web-based portal the way to go? Some may say so, but many will argue that the command line is the only true interface for an engineer and therefore a platform. Others have built powerful workflows using chatbots. Still others swear by Integrated Developer Environment (IDE) add-ons.

This talk will give a voice to the power of platform interfaces and why they can have an outsized impact even as platform capabilities are still being introduced. Using stories of common (and not-so-common) interface options, Abby and Whitney will provide attendees with a deeper understanding of when to provide a given interface. And maybe, just maybe, one interface will be crowned leader of them all!