You’ve probably used ChatGPT or Github copilot in your work at least once or maybe you’re using it on a daily basis and maybe you’re wondering how you can build something like that yourself. This is the session for you. I’ll show you how we made our own ChatGPT instance at Info Support and connected it to our internal knowledge base. We’ll cover how to write a good system prompt, how to structure the conversation, and how to connect your own data sources. Finally, we’ll talk a little bit about using the chat API for other things than chat.