This session will provide an overview of D365 Field Service and its capabilities for managing field service operations. We will cover the key features of D365 Field Service and how they can help organizations optimize their field service delivery and enhance customer satisfaction. The session will include real-world use cases and examples of how D365 Field Service has been successfully implemented in various industries.

Topics covered will include:

Introduction to D365 Field Service and its key features
Overview of the customer and technician portals
How to manage and schedule work orders and resources
Mobile device integration for field technicians
How to manage inventory and assets
Integration with other Dynamics 365 modules and third-party systems
Security and compliance considerations
Best practices for implementing and customizing D365 Field Service
Live demonstrations and hands-on examples of D365 Field Service in action
Q&A and discussion with experts in the field

Whether you are new to D365 Field Service or looking to enhance your existing implementation, this session will provide valuable insights and practical tips for leveraging the full capabilities of D365 Field Service. Attendees will come away with a deeper understanding of how D365 Field Service can help optimize their field service operations and improve customer satisfaction.