What’s most important is to be able to support a service with as few resources as possible? It's optimizing for running with as few people as necessary and yet still scalable to a high number of requests. When you build the perfect REST API, it enables quick changes, feature improvements, unmatched support, as well as a service that just doesn’t go down. The more reliable, extensible, and maintainable a service is, the easier it is to own, so you can focus on providing the best product possible. Common and critical components of doing so are:
* Reliability
* Extensibility
* Maintainability

In this talk, we'll go over how we've built highly reliable services, that serve millions of requests per day. How to do this in a way that you can support it with your team without a call center and without dedicating a organization to managing your service. And most importantly, I'll include some of the lessons we learned along the way, so that hopefully no one else will fall into the same traps that we've encountered.

By attending you'll learn how to do the same for your teams' and organizations' services and products. Your API designs will solve your core service needs so that you can focus on getting the features and innovations completed rather than being stuck in maintenance and support of your services.