AI agents, powered by Large Language Models (LLMs) and Small Language Models (SLMs), are revolutionizing IT infrastructure by enabling intelligent automation, decision-making, and system optimization. This session provides IT architects and business professionals with a technical overview of how AI agents can be integrated into existing IT environments to enhance efficiency, reduce manual tasks, and improve workflows.

We will explore the capabilities of LLMs and SLMs, comparing them with traditional rule-based systems, and demonstrate how these AI agents can automate processes, support decision-making, and drive business outcomes. Through practical use cases and Azure-based demonstrations, attendees will gain a solid understanding of how to incorporate AI-driven solutions into their own IT infrastructure.

The concepts and approach are intended to be vendor and product agnostic, ensuring broad applicability. However, the demonstrations will utilize the Azure platform to illustrate these principles in action.