The era of "staring at dashboards" is ending. While traditional observability tells us when something is broken, the cognitive load of finding the why still falls on the engineer. In this session, we explore a paradigm shift: the integration of the AWS DevOps Agent with New Relic’s Model Context Protocol (MCP) server.

We will walk through a live architectural deep-dive of an autonomous SOC. You’ll learn how New Relic telemetry feeds high-fidelity signals into the AWS DevOps Agent, allowing it to move beyond simple alerts to performing automated root cause analysis (RCA) and suggesting—or even executing—remediation steps.

Key Takeaways:
- How to configure the AWS DevOps Agent Space to ingest New Relic entity data.
- Moving from "Alert Fatigue" to "Actionable Intelligence" using AI-driven telemetry correlation.
- A framework for building "Guardrailed Remediation" where AI suggests fixes (IaC updates, rollbacks) for human approval.