Vulnerability management (VuMa) is a key component of enterprise cyber security resilience. Apparently, in a race towards ultimate security VuMa represents runner Achilles of Zeno’s paradox.

(Short recap: Zeno argues that a swift runner like Achilles cannot overtake a slower moving tortoise with a head start, because the distance between them can be infinitely subdivided, implying Achilles would require an infinite number of steps to catch the tortoise)

To be able to overcome a tortoise and combat vulnerabilities in a timely manner, we introduced integration of MS Defender with ticketing system (Azure DevOps). Azure Logic App fetches remediation tasks from MS Defender, assesses risk and automatically assigns them to the right technical staff, managing priorities and workload.

We will tell a story how we built and how we operate VuMa in organization of our client with 3000+ workplaces and managed to achieve high level of satisfaction of end-users, technical staff, IT management and CISO.