Are you an engineer tasked with developing and tackling issues in modern applications? Discover how a strategic approach to problem-solving can enhance your efficiency. This session draws on insights from New Relic's observability teams and their experiences with distributed systems, providing a structured blueprint for excelling in problem resolution. Learn about the critical tools and methodologies that have proven effective in diagnosing and resolving complex problems in production environments, enabling you to solve challenges more swiftly, effectively, and intelligently.