Sai Krishna Paladugu is a results-driven software developer with over 9 years of experience in iOS mobile and web application development, specializing in contactless kiosk solutions. Sai has extensive expertise in leveraging iOS devices like iPads for public-facing kiosks across industries, enhancing customer experiences and operational efficiency. At FedEx Services, Sai played a pivotal role in designing an iOS-based kiosk application for self-service use during the pandemic, contributing to a 40% increase in contactless transactions. His work streamlined various tasks for customers and employees, significantly reducing interaction times and enhancing service efficiency.
In his current role at FedEx, Sai utilizes Bluetooth and QR code scanning technologies to develop robust self-service interfaces. His experience includes integrating complex APIs in Swift, managing enterprise-level iOS deployments through VMware AirWatch, and implementing advanced features such as contactless payment via Apple Pay. Sai's technical skills also encompass integrating external hardware like Zebra printers and infinite peripherals scanners into iOS kiosks, ensuring seamless interactions for both customers and staff.
Previously at PepsiCo, Sai served as a first responder for a sales representative application, improving field operations by 30% through real-time order tracking through analytics and Bluetooth integration. His broad experience includes designing offline capabilities, implementing secure communications using web services, addressing sales rep issues, and managing mobile DevOps environments for continuous integration and deployment. Sai holds a Master's degree in Computer Science and a Bachelor's degree in Mechatronics Engineering. His diverse background and technical proficiency make him a valuable speaker on topics such as contactless integration, iOS kiosk development, and enhancing user experiences through mobile technologies.