Sandeep Voona
Product Leader, ServiceNow |AI Visionary & Digital Transformation Expert
Philadelphia, Pennsylvania, United States
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Visionary & Digital Transformation Expert
Sandeep Voona is a 2025 award-winning Digital Transformation expert recognized as "The Most Influential Personality in Digital Transformation" by CXO Time, with additional honors including the Global Recognition Award for Innovation in Enterprise Software Development and Globee Gold Award for Artificial Intelligence. As Senior Principal Product Manager at ServiceNow, he architected the Zero Copy ERP solution that reduced integration latency by 60% and deployed globally across SAP, Oracle, and Workday platforms.
Sandeep has built his career transforming technical innovation into measurable business outcomes. A Senior Member of IEEE (top 10% globally), he serves on the IEEE-USA AI Policy Committee while continuing his legacy of enterprise innovation. His tenure at SAP saw him migrate hundreds of enterprise customers to cloud platforms while being twice selected for the exclusive SAP Catalyst program. Now at ServiceNow, he continues developing telemetry-driven products that significantly reduce delivery cycles while serving global enterprise clients.
Beyond corporate achievements, Sandeep demonstrates exceptional leadership through mentorship, achieving top 1% performance on topmate.io with 150+ monthly sessions guiding professionals into AI and product management careers. He co-founded Pan-Asians@SAP, organically growing it to 5000+ global members and influencing inclusive recruitment policies. As a startup mentor through SAP.iO, he has guided companies from Pre-Seed to Series A while serving as a judge for Unicorn Events (world's largest startup pitch contest), Globee Awards, and The Stevie Awards.
Area of Expertise
Topics
From Legacy to Intelligence: How AI Is Rewriting Software for the Next Decade
The software industry is entering a period of comprehensive reinvention where artificial intelligence serves not merely as an auxiliary component but as the driving force behind application redesign, deployment, and user experience. Sandeep Voona, who led digital transformation initiatives across 150+ enterprise customers at SAP and now architects AI-powered solutions at ServiceNow, examines how legacy enterprise software evolves into intelligent, adaptive platforms.
This insightful talk explores the transformation of ERP systems and CRM platforms from reactive tools into predictive, proactive solutions. Real-world examples illustrate how AI enables the shift from process adherence to process optimization, fundamentally changing how enterprises operate. Drawing from migrations spanning SAP, Oracle, and Workday implementations, Sandeep demonstrates practical approaches to this evolution.
Industry veterans will discover strategic and technical frameworks for modernizing long-standing systems into AI-native platforms without incurring excessive costs or risks associated with major overhauls. Early-career professionals will understand the critical value of gaining expertise in both traditional legacy systems and contemporary AI-driven design. Over the next decade, software development will experience comprehensive reinvention—this talk provides actionable guidance for successfully leading such transformative initiatives.
Building Platforms That Don’t Break: How to Architect for Scale, Change, and AI
The platforms that prove most resilient are those able to accommodate scaling challenges, adapt to ongoing changes, and manage AI-driven workloads. This presentation will examine the design principles that support long-term platform viability, including data fabrics employing zero-copy models and workflow engines capable of complying with updated regulations rapidly. It will address strategies for developing adaptable architectures that can evolve while minimizing technical debt.
For those new to the topic, this session will outline how initial architectural choices may influence long-term project outcomes. For experienced professionals, it will provide details on enabling AI features while maintaining established workflows, such as integrating AI copilots, semantic layers, and live inference engines into enterprise systems. The focus will be not only on current requirements but also on preparing platforms for future developments.
Mindful Product Leadership: Scaling People, Products, and Purpose
In an environment where rapid delivery is often prioritized, product leadership requires striking a deliberate balance between consistent execution and sustaining long-term objectives. This presentation will examine how mindful leadership transcends mere pace, focusing instead on sustainable scalability. Topics will include methods for developing product teams that harmonize business momentum with employees’ mental well-being, strategies for cultivating organizational culture alongside technological advancement, and approaches to maintaining purpose amid the drive for quarterly results. Drawing upon real-world examples from international product launches and leadership transitions, we will illustrate how mindful leaders create products that not only succeed in the marketplace but also enhance the capabilities of their teams.
For recent graduates, this session presents a strategic framework for initiating their careers with intention. For seasoned professionals, it offers actionable techniques to align ambitious product strategies with principles of human-centered leadership. I will also analyze essential competencies from practicing active listening during critical meetings to constructing roadmaps that accommodate iterative learning, which distinguishes enduring leaders within their fields.
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