Sara Fennah
M365 Consultant/Trainer, MCT, MVP (M365), MCT Community Lead
Perth, United Kingdom
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Sara has over 25 years’ experience, has been a Microsoft Certified Trainer (MCT) for over 15 years and is also a MCT Community Lead and Microsoft MVP (Most Valuable Professional) for Microsoft 365.
Sara has been working with Microsoft 365 since the preview in April 2011 and holds over 50 Microsoft Certifications. Sara’s company still use the same Microsoft 365 Tenant opened back in 2011.
As a trainer Sara’s professional aim is to help make technology more accessible by increasing knowledge and decreasing fear. In her own words “I love helping others advance their own skills and use of technology, whilst challenging myself to advance my own skills and expertise.”
Sara delivers training across Microsoft 365 from beginner to admin level, specialising in productivity, data security, and compliance. She is a recognised expert in Microsoft 365 Copilot, having authored multiple courses and supported organisations with adoption strategies and governance planning.
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Skills, not hype: a proven pathway to confident Copilot use
We've all seen the hype cycle which accompanies innovation where we inflated expectations builds hype and over excitement then with use comes the disappointment where the danger of the adoption failing. The way out of the trough of disillusionment is to climb the slope of enlightenment through realistic understanding of capabilities to reach stable productive adoption on the plateau of productivity.
Simply put - Real usage skills are the key to true adoption. This is very much the case with Copilot!
Helping everyone build their Copilot skills requires more than a single training session or quick start guide. This session shares proven training and skilling tips for Copilot designed to reach people regardless of how they prefer to learn.
With a combination of methods including live training, self‑paced learning, guided practice, community challenges, and reflective exercises in one coherent skills journey that scales across roles, regions, and learning styles you can create a pathway to drive your organisation speedily through the dip and back up the climb to true adoption.
You'll leave this session armed with tips, inspiration and real skills to develop your Copilot skilling pathway for confident Copilot users.
Skills, not hype: a proven pathway to confident Copilot use
Innovation often follows a familiar pattern. First comes excitement and inflated expectations, then disappointment when reality does not match the hype. Many organisations risk falling into this trough of disillusionment with Copilot. The way out is to help people gain a realistic understanding of what Copilot can and cannot do, so they can climb the slope of enlightenment and reach stable, productive use.
The most effective route through this journey is simple. Real usage skills drive real adoption.
Building Copilot skills requires more than a single training session or a quick start guide. This session shares a proven, multi‑modal training approach designed to reach people regardless of how they prefer to learn. Through a blend of live learning, self‑paced exploration, guided practice, community challenges, and reflective activities, you will see how to create a cohesive skills pathway that works across roles, regions, and learning styles.
By focusing on practical capability building rather than hype, you can help your organisation move quickly through the dip and build confident, capable Copilot users.
You will leave this session with clear guidance, practical examples, and the confidence to design your own Copilot skilling pathway that supports sustainable, long‑term adoption.
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