Key Things I've Learned About Observability as a Product Manager

Observability is a commonly discussed topic in development and DevOps communities, but there are higher level benefits you may not be aware of. We will talk about observability from the perspective of a product manager and how it can be leveraged to foster collaboration, avoid creating knowledge chasms, democratize data, improve the support process, and build trust across teams.

In this talk we will walk through the lessons learned by Product Managers when exploring the concepts of DevOps and Observability.

Observability vs. Performance Monitoring: What's the difference and why should I care?

What do you do with all of the data coming out of your systems? Are you spending time diagnosing issues in your distributed systems without a good understanding of how your microservices are built? As system complexity increases, the ability to understand the sum of the outputs becomes more and more difficult and the volume of data about your services becomes overwhelming. Luckily, having an observability mindset when instrumenting your outputs and leveraging the right tool for your team can help you cut through the noise and identify key offenders in your system and resolve them quickly and efficiently. In this talk, we will discuss the differences between traditional performance monitoring and observability and how to understand how they can independently and together ensure the health of your team and keep your end users (and your developers!) happy and focused on the right things.