Most Active Speaker

Sarah Morgan

Sarah Morgan

Senior Product Manager, TelemetryHub

Boston, Massachusetts, United States


Sarah brings with her more than 18 years of experience in the software industry, primarily at Boston-based ventures. In addition to her current role as a Sr. Product Manager at TelemetryHub, she is a product strategy consultant for
Sarah holds a BS in Computer Science from Eckerd College, a Masters of Science in Innovation from Northeastern University, and an MBA also from Northeastern.


  • Most Active Speaker 2023

Area of Expertise

  • Information & Communications Technology


  • APM
  • OpenTelemetry
  • Observability and performance
  • Product Management

Key Things I've Learned About Observability as a Product Manager

Observability is a commonly discussed topic in development and DevOps communities, but there are higher level benefits you may not be aware of. We will talk about observability from the perspective of a product manager and how it can be leveraged to foster collaboration, avoid creating knowledge chasms, democratize data, improve the support process, and build trust across teams.

In this talk we will walk through the lessons learned by Product Managers when exploring the concepts of DevOps and Observability.

Observability vs. Performance Monitoring: What's the difference and why should I care?

What do you do with all of the data coming out of your systems? Are you spending time diagnosing issues in your distributed systems without a good understanding of how your microservices are built? As system complexity increases, the ability to understand the sum of the outputs becomes more and more difficult and the volume of data about your services becomes overwhelming. Luckily, having an observability mindset when instrumenting your outputs and leveraging the right tool for your team can help you cut through the noise and identify key offenders in your system and resolve them quickly and efficiently. In this talk, we will discuss the differences between traditional performance monitoring and observability and how to understand how they can independently and together ensure the health of your team and keep your end users (and your developers!) happy and focused on the right things.

DevOps Days Buffalo 2023 Sessionize Event

September 2023 Buffalo, New York, United States

KCDC 2023 Sessionize Event

June 2023 Kansas City, Missouri, United States

DeveloperWeek 2023 Sessionize Event

February 2023 Oakland, California, United States

CodeMash 2023 Sessionize Event

January 2023 Sandusky, Ohio, United States

Little Rock Tech Fest 2022 Sessionize Event

October 2022 Little Rock, Arkansas, United States

Code PaLOUsa 2022 Sessionize Event

August 2022 Louisville, Kentucky, United States

Sarah Morgan

Senior Product Manager, TelemetryHub

Boston, Massachusetts, United States


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