Saravanan Raj is a Senior Product Manager specializing in AI-driven automation, cloud-scale platforms, and mission-critical enterprise systems. At Axon, he leads product vision and strategy for developing next-generation body-worn video solutions that enhance safety and real-time intelligence for retail and healthcare frontline teams.
Previously at Microsoft, Saravanan led major advancements in Azure’s Incident Automation Platform, automating millions of incidents annually and significantly reducing on-call engineering burden. He defined the platform’s AI-first vision and delivered GenAI-powered diagnostics that produced substantial operational savings. He also drove the evolution of Microsoft’s Incident Management and ChatOps experiences, authored the Azure Outage Handbook, and improved critical incident workflows through machine learning and process redesign.
Earlier in his career, Saravanan delivered high-impact retail and commerce innovations within Dynamics 365 and Microsoft Retail Stores, launching omni-channel experiences and supply chain improvements that drove revenue and operational efficiency.
He holds an MBA from Willamette University and a Bachelor’s in Information Technology from PSG College of Technology. Saravanan brings a strong track record of translating complex technical challenges into scalable, AI-enhanced solutions that improve reliability and business performance.