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Svenja Sass

Svenja Sass

Too Busy to Improve? Leadership & Delivery Expert for Large-Scale Digitalization Programs

Too Busy to Improve? Leadership- und Delivery-Expertin für Large-Scale-Digitalisierungsprojekte

Köln, Germany

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Svenja Sass is a senior program leader for large-scale digital transformations in DAX companies, with a focus on complex ERP/CRM landscapes and AI-enabled platforms. She has led international hybrid teams of 70+ people across onshore, nearshore and offshore locations – often stepping into programs that are already in trouble and bringing them back on track.

🔧 Delivery & Architecture
Svenja specializes in integrating different delivery models within one program – for example, combining waterfall ERP projects with agile CRM implementations under a single testing and release strategy. She designs pragmatic SIT and UAT approaches across multiple vendors and systems and is known for turning chaotic testing phases into structured, end-to-end quality gates that actually work.

👥 Leadership & Culture
Her work sits at the intersection of delivery, leadership and culture. Drawing on her podcast conversations and project recovery experience, she talks openly about what really makes or breaks projects: clarity of roles, honest escalation, and the ability to communicate change instead of just “managing” it. She has developed practical tools such as a “project user manual” for roles and expectations, and a one-page leadership guide for critical project phases.

🎙️ Keynotes & Thought Leadership
On stage, Svenja is known for her candid, concrete style – no buzzword bingo, just real stories from the field. Her keynotes include:

“Too Busy to Improve” – what high-performing executives do differently in transformation.

“Waterfall + Agile, One Program, One Go-Live” – integrated testing in mixed delivery setups.

“From Firefighting to Ownership” – how to lead hybrid engineering teams that deliver.

“Agentic AI – Adapt or Lose” – why office jobs as we know them are going away and how to stay relevant.

🧭 Focus
Across all her work, Svenja’s core theme is simple: stop being too busy to improve. She helps organizations move from permanent firefighting to focused, value-driven delivery by aligning strategy, governance and engineering culture so digital projects don’t just look good on slides, but actually land in the real world.

Svenja Sass ist Programmleiterin für groß angelegte digitale Transformationsvorhaben in DAX-Unternehmen – mit Fokus auf komplexe ERP-/CRM-Landschaften und KI-gestützte Plattformen. Sie hat internationale, hybride Teams mit über 70 Mitarbeitenden über Onshore-, Nearshore- und Offshore-Standorte hinweg geführt – oft in Projekten, die bereits in Schieflage geraten waren, und sie wieder auf Kurs gebracht.

🔧 Delivery & Architektur
Svenja ist darauf spezialisiert, unterschiedliche Delivery-Modelle in einem Programm zu integrieren – zum Beispiel klassische ERP-Wasserfallprojekte mit agilen CRM-Implementierungen unter einer gemeinsamen Test- und Release-Strategie. Sie entwickelt pragmatische SIT- und UAT-Ansätze über mehrere Anbieter und Systeme hinweg und ist dafür bekannt, chaotische Testphasen in strukturierte, durchgängige Qualitäts-Gates zu überführen, die tatsächlich funktionieren.

👥 Leadership & Kultur
Ihre Arbeit bewegt sich an der Schnittstelle von Delivery, Führung und Kultur. Aufbauend auf ihren Podcast-Gesprächen und ihrer Erfahrung in Projekt-„Recoveries“ spricht sie offen darüber, was Projekte wirklich erfolgreich macht oder scheitern lässt: klare Rollen, ehrliche Eskalation und die Fähigkeit, Veränderung zu vermitteln, statt sie nur „zu managen“. Sie hat dafür praktische Tools entwickelt – etwa eine „Projekt-Bedienungsanleitung“ für Rollen und Erwartungen sowie eine One-Pager-Führungsguideline für kritische Projektphasen.

🎙️ Keynotes & Thought Leadership
Auf der Bühne ist Svenja bekannt für ihren offenen, konkreten Stil – kein Buzzword-Bingo, sondern echte Geschichten aus der Praxis. Zu ihren Keynotes gehören unter anderem:

„Too Busy to Improve“ – was leistungsstarke Executives in Transformationsvorhaben anders machen.

„Waterfall + Agile, One Program, One Go-Live“ – integriertes Testing in gemischten Delivery-Setups.

„From Firefighting to Ownership“ – wie man hybride Engineering-Teams führt, die wirklich liefern.

„Agentic AI – Adapt or Lose“ – warum klassische Office-Jobs in ihrer heutigen Form verschwinden und wie man relevant bleibt.

🧭 Fokus
Der rote Faden in all ihrer Arbeit ist einfach: aufhören, „too busy to improve“ zu sein. Svenja unterstützt Organisationen dabei, vom Dauer-Feuerwehrmodus zu fokussierter, wertorientierter Delivery zu wechseln – indem sie Strategie, Governance und Engineering-Kultur so ausrichtet, dass digitale Projekte nicht nur auf Folien gut aussehen, sondern in der Realität ankommen.

Area of Expertise

  • Business & Management
  • Information & Communications Technology

Topics

  • Agile project management
  • Dynamics 365
  • Microsoft Dynamics CRM
  • Dynamics CRM
  • PROJECT MANAGER
  • Enterprise Project Management
  • Customer Service
  • Leadership
  • IT Leadership
  • Women Empowerment
  • Leadership Empowerment
  • tech speaker
  • public speaking
  • self empowerment
  • New Work
  • Agile Leadership
  • Women in Leadership
  • Authentic Leadership
  • Empowering Women in Tech
  • Empowering Women in Technology and Business Leadership
  • Call for speakers
  • AI
  • Risk Management
  • Change Leadership
  • Digital strategy and Transformation

Agile Pitfalls: Navigating the Risks When Clients Aren't Ready for Agile Project Management

Join us for an enlightening session with a distinguished female Delivery Lead who brings six years of rich experience in Agile project management across a spectrum of industries in Europe. With her extensive background working alongside C-level and various business area stakeholders, she offers a profound understanding of Agile's intricacies. In this talk, she will uncover the hidden risks of executing projects within organizations that are resistant to or not fully prepared for Agile methods. Sharing stories from her own professional journey, she will provide practical examples of these challenges and articulate the steps she has taken to triumph over them. Attendees will leave with strategic insights into transforming Agile pitfalls into pathways for success. Don't miss the chance to hear from a leader who has successfully navigated the Agile journey, even when the waters were rough.

Svenja Sass

Too Busy to Improve? Leadership & Delivery Expert for Large-Scale Digitalization Programs

Köln, Germany

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