How we deployed uberAgent at scale

Follow the end-to-end journey of implementing uberAgent at a large pharmaceutical
company, taking the project from concept to a globally adopted, business-critical
platform.
This session walks through how we built the business case, aligned with security,
compliance, and business stakeholders, and turned “yet another agent” into a strategic
enabler for end-user experience and endpoint intelligence.
We’ll deep-dive into the technical rollout playbook: architecture choices, integration
into an existing monitoring stack, handling multiple device types and regions, and
designing a deployment strategy that scaled without disrupting R&D or manufacturing
operations.
You’ll see how we approached baselining, tuning, and data governance so that
uberAgent delivered actionable insights instead of just more dashboards.
Finally, we’ll connect the dots to real-world impact: how uberAgent data reshaped
endpoint standards, reduced incident resolution times and gave leadership a live view
of digital employee experience.
Expect concrete lessons learned, pitfalls to avoid, and reusable templates you can take
back to your own environment.