Unleashing Innovation: Biz Apps & Modern Work Better Together with Copilot Studio

Unlock the full potential of your organization by bringing Business Applications and Modern Work into perfect harmony. With Copilot Studio, you can now customize Copilot agents that seamlessly span both domains—turning siloed workflows into connected, intelligent experiences.

Whether it’s enhancing CRM and ERP processes with Microsoft 365 insights or embedding sales and service workflows into collaboration tools like Teams, Copilot agents act as digital co-workers—automating tasks, surfacing insights, and driving outcomes.

By putting the power of AI customization in your hands, Copilot Studio empowers business users and developers alike to design agents that understand your data, adapt to your processes, and transform productivity across every role.

Better Together means:

Integrated workflows across Dynamics 365 and Microsoft 365

Conversational interfaces tailored to your business needs

Actionable insights surfaced where your teams work

End-to-end automation guided by AI

Welcome to a new era of intelligent, connected work—customized your way, powered by Copilot Studio.

From Copilots to Multi-Agent AI: Building Repeatable Enterprise AI Assets

The future of enterprise AI lies in collaborative AI agents that work seamlessly across productivity tools and business applications.

In this session, Sonal Bordia shares insights on building multi-agent AI solutions that connect Microsoft 365 Copilot, Dynamics 365, Power Platform, and Azure AI Foundry.

The talk focuses on how organizations can create repeatable AI use cases and scalable solution assets that drive transformation across industries.

Attendees will learn how AI agents can work together to support employees, automate workflows, and unlock the full value of enterprise data.

Biz Apps & Microsoft 365: Better Together, Customizing Copilot Agents with Copilot Studio & Azure AI

Copilot-Powered Transformation: Unifying Microsoft 365 & Biz Apps with Copilot Studio + Azure AI Foundry

AI is no longer a future vision—it’s transforming how we work today. Join us for a dynamic session exploring how the Microsoft Copilot ecosystem is reshaping business operations by unifying Microsoft 365 and Business Applications (Biz Apps) through Copilot Studio and Azure AI Foundry.
We’ll demonstrate how organizations can customize Copilot Agents to create intelligent, domain-specific solutions across the full enterprise stack—from productivity tools like Outlook and
Overview:
This session dives deep into how organizations can accelerate digital transformation by integrating Microsoft 365 Copilot with Business Applications (Biz Apps) — such as Dynamics 365 and the Power Platform — to deliver tailored, intelligent experiences using Copilot Studio and Azure AI Foundry.
With Copilot now available across both productivity and business platforms, businesses have a unique opportunity to go beyond out-of-the-box capabilities. The session will showcase how to design, build, and operationalize custom Copilot Agents that adapt to specific industry needs, customer journeys, and operational workflows.

💡 What You’ll Learn
🔷 1. The Strategic Value of a Unified Copilot Ecosystem
• How Microsoft 365 Copilot and Dynamics 365 Copilot work better together
• Benefits of aligning front-office (Outlook, Teams, Word) with back-office (Sales, Service, Finance) automation
• Use cases across Sales, Customer Service, and Finance that drive measurable business outcomes
🔷 2. End-to-End Data & Process Integration
• How to establish a seamless flow of data across Microsoft 365, Dynamics 365, and Power Platform
• Leveraging unified identity, data connectors, and contextual AI via Dataverse and Azure OpenAI
• Real-world example: Connecting CRM opportunities in Dynamics 365 with meeting summaries in Outlook and predictive insights in Excel
🔷 3. Copilot Studio: Customizing with No-Code/Pro-Code Agility
• Live walkthrough of customizing a Copilot Agent for a specific business workflow (e.g., onboarding a new client or automating approvals)
• Use of triggers, generative AI skills, plugins, and orchestration actions
• Best practices for governance, security, and user adoption
🔷 4. Azure AI Foundry: Deep AI Customization at Scale
• How to fine-tune foundation models with your enterprise data
• Deploying AI responsibly with enterprise-grade safeguards
• Industry examples: Health chatbot for patients, predictive forecasting for finance, AI concierge for customer service
🔷 5. New Innovations

Better Together Enterprise Business Solutions with M365 Copilot, Copilot Studio and AI Foundry

From Copilot to AI Workforce: Building Enterprise Business Solutions with M365 Copilot, Copilot Studio & Azure AI Foundry

In the new AI era, organizations are moving beyond productivity assistants toward AI-powered business solutions embedded directly in their workflows.

This session explores how Microsoft 365 Copilot, Dynamics 365 Copilots, and custom copilots built with Copilot Studio can work together to transform business operations across sales, service, finance, and operations.

Drawing on real implementation experience, this talk will demonstrate how organizations can extend Copilot using Azure AI Foundry, enterprise data, and business process automation to build secure, scalable AI solutions.

Key topics include:

Integrating M365 Copilot with Business Applications for end-to-end workflows

Designing custom copilots with Copilot Studio

Extending copilots with Azure AI Foundry and enterprise AI services

Building repeatable enterprise AI solution patterns

Lessons from real customer engagements and adoption journeys

Attendees will leave with a practical framework for delivering enterprise AI solutions that move beyond chat to real business outcomes.

Designing Multi-Agent Enterprise AI with Copilot Studio and Azure AI Foundry

The future of enterprise AI lies in collaborative AI agents that work seamlessly across productivity tools and business applications.

In this session, Sonal Bordia shares insights on building multi-agent AI solutions that connect Microsoft 365 Copilot, Dynamics 365, Power Platform, and Azure AI Foundry.

The talk focuses on how organizations can create repeatable AI use cases and scalable solution assets that drive transformation across industries.

Attendees will learn how AI agents can work together to support employees, automate workflows, and unlock the full value of enterprise data.

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