Accomplished Quality Assurance and Operations leader with over 20 years of extensive experience in driving excellence across Quality Assurance, Operations, and Risk Management. In my current role as Senior Manager at CVS Health, I lead quality initiatives that impact $11M+ on deliverables for Aetna’s Medicare, Medicaid, and Commercial line of business.
As a Lean Six Sigma Green Belt certified professional, I have consistently driven operational efficiency and quality improvements, achieving measurable results such as cost reductions, defect rate improvements, and streamlined processes. My expertise in risk management, vendor management, and team leadership has enabled compliance with stringent regulatory standards while fostering high-performing, cross-functional teams. Recognized for strategic vision, innovation, and a relentless focus on excellence.

Core Capabilities
• Process Improvement & Automation
• Risk based Quality management.
• RxClaim (Subject Matter Expect)
• Safety Critical systems Analysis
• Audits & Compliance
• Standards & Regulatory requirements
• People/Resource/Vendor Management & Hiring
• Ability to Adapt faster to any technology and Domain/Env
Qualifications
• MBA in Project Mgmt. & Risk Mgmt.
• Lean Six Sigma Green Belt
• Medicare and Advance Medicare Part D Certified Professional
• TUV Trained Functional safety in Hardware/software design.
Core Domain Expertise
• Pharmacy Benefit management (PBM) & Insurance
• Safety Critical (Global Signaling and Interlocking)
• Hospital, pharmacy, Health Care Management
• Transportation & Logistics
• Embedded Software/Hardware Integration
Companies Associated with
• CVS Health (PBM, Insurance, Healthcare)
• Invensys Rail / Schneider Electric (Signaling, Interlocking & Crossing)
• GE Rail (GE Transportation, Global Signaling)
• Bombardier Transportation (Rail)
• Cyient (CMM Level 5 Company) (Rail, Healthcare)
• Proton Web Solutions (CMM Level 5 Company) (Healthcare)