Speaker

Susana Ramos

Susana Ramos

Director, Marketing Services

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Susana drives Coffee + Dunn's Managed Services division, linking GTM strategy to impactful operational solutions. She puts her 15+ years of marketing experience to work helping clients get the most value out of their martech stack, architecting efficient processes and crafting omnichannel campaigns that accelerate pipeline growth + increase attributed revenue.

Copilot Wizardry in Dynamics 365 Customer Insights

AI is all the rage, but what does that mean for users of Dynamics 365 Customer Insights? In this session, attendees will learn about Copilot agents in both CI - Journeys (formerly Marketing) and CI - Data, along with what to expect as generative AI continues to expand throughout the Dynamics 365 customer engagement suite.

DynamicsCon 2025 Sessionize Event Upcoming

May 2025 Chicago, Illinois, United States

Partner Marketing Event Sessionize Event Upcoming

May 2025 Chicago, Illinois, United States

Susana Ramos

Director, Marketing Services

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