Susheel Kumar is a seasoned technical communication professional with over 19 years of experience in technical communications. Passionate about problem-solving, he ensures that information reaches end users effectively with the documentation he creates.

A product enthusiast, he is deeply curious about how end users interact with products and features, regularly connecting with support teams to understand the customer pain points. Recently, he completed the Aspiring Product Manager curriculum at SAP, with a vision to contribute to product management and solve customer challenges. He is passionate about products and involves himself in evangelizing SAP products and portfolio to university students and new starters.

As a mentor, Susheel actively guides colleagues in career development and their interests. As a co-lead of the Lead Together User Assistance Forum, he has been instrumental in setting up the WritersOnDemand initiative, bridging the gap between a team's UA needs while creating new opportunities for volunteers.

Committed to creating awareness of technical writing as a profession, he engages with university students, inspiring the next generation of technical communicators. Beyond his professional work, Susheel is also actively involved in CSR initiatives, demonstrating his commitment to making a broader impact.