Norah Medlin
Director of Delivery and Program Operations @Blueflyio and Founder of the Digital Career Sandbox
Mokena, Illinois, United States
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Meet a seasoned professional known in the digital realm as @tekNorah. With over 15+ years of experience in software development and continuous process improvement, they are a strategic technical leader in the digital agency space. Hailing from Mokena, IL, @tekNorah brings a wealth of expertise primarily serving the education, government, and legal industries.
As a seasoned community leader, @tekNorah is deeply ingrained in the tech community, contributing to Drupal and Open Source Software, and serving on the leadership team for MidCamp. Their knack for organic collaboration and ideation has led to significant organizational performance improvements, making them a sought-after figure in the industry.
With a passion for innovation and a commitment to best practices, @tekNorah’s approach to systems design and change management is both meticulous and forward-thinking. Whether it's crafting tailor-designed solutions from concept to launch or coordinating intern and onboarding programs, their dedication to excellence shines through in every endeavor.
Connect with @tekNorah to tap into their expertise and collaborate on your next project. Driving innovation and efficiency gains, @tekNorah is your go-to partner for transformative solutions in the digital landscape.
Area of Expertise
Topics
Optimizing Productivity for Client Success
Tired of productivity talks that feel like a checklist of apps you'll never use? Let’s shake it up.
Productivity isn’t just about doing more - it’s about delivering meaningful client results. This session explores how better workflows, communication, and collaboration lead to happier teams and more successful projects.
Expect an interactive, high-energy experience full of creative strategies and real-world examples. We’ll dive into time-saving tactics to manage multiple intake channels, the practical benefits of AI-assisted note-taking, and lightweight automation concepts that can help you keep work moving.
Together, we’ll run a live 4Ls retrospective (Liked, Learned, Lacked, Longed For) to crowdsource productivity insights and surface fresh ideas you can bring back to your team.
If you're leading projects, managing operations, or just looking to work smarter, you'll leave with actionable strategies that boost both team efficiency and client satisfaction.
Maximizing Project Success: High-Value Partnerships
The contract is signed, the project team is defined, and goals are set. So you’re probably thinking, let’s kick the project off. Although it’s exciting to jump in and make progress on a new project, there’s a lot to think about before getting started.
Successful projects are a result of great partnerships, and it’s important to establish a strong project team and be on the same page from the start. In this session, we’ll cover the importance of:
- Business and client team building
- Encouraging Trust through transparency and delivery
- Empowering decision-makers with a discovery-first approach
- Performing phased projects to deliver success when dealing with high-risk and uncertainty
Synopsis
In the tech agency space, agencies may perform poorly because they act as a "middle man" instead of a "facilitator". Whether you’re an agency or work with one, join us to learn the best practices for successful project management and a successful agency partnership.
Learning objectives
At the end of this session, attendees will be able to host valuable and transparent team-building activities with their partner businesses and produce successful projects.
Content focus area
Leadership, Management & Business
Target audience
This session is for project teams (both at an agency and within an organization) who are interested in effectively managing projects from the start.
Prerequisites
Attendees will get the most out of this session by being familiar with business-client relationships.
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