Thiago Maior is the CEO and Founder of EZOps Cloud and a technology practitioner with over 20 years of experience in IT, including more than a decade in cloud computing, infrastructure, and DevOps, and recent specialization in applied AI systems operating in real production environments. His work focuses on operational AI, AI agents, and AI-first execution models designed to function reliably within live cloud infrastructure and enterprise workflows.

He has led large-scale cloud operations and infrastructure reliability initiatives, developing a production-first approach to AI adoption that emphasizes observability, safety, governance, and human-in-the-loop decision systems. Currently, he leads the development of the Automated Cloud Engineer (ACE), an AI-driven operational model focused on integrating intelligent systems into real-world enterprise environments with measurable reliability and accountability.

Thiago’s perspective centers on bridging the gap between AI experimentation and sustainable production deployment, advocating that the true value of AI emerges not in isolated demos, but in systems that operate safely, contextually, and consistently under real-world constraints.