An IT Professional with more than 20 years experience, Microsoft MVP for Office Apps and Services, and Microsoft Certified Trainer. Working in World Bank, Country Office Croatia as IT Analyst. Highly skilled in managing IT departments, processes, and projects. Proficient in Manufacturing (food, metal), Healthcare and Logistic. Helping businesses become more efficient and effective with optimal use of IT people, process, and technology resources. Lecturer on many conferences in Croatia and abroad (Advanced Technology Day, Windays, MSNetworks, KulenDayz, MS Sinergija, Collaboration Summit, Office 365, and SharePoint Conference) and IT communities in Croatia, Bosnia and Herzegovina, Serbia etc. Community User Group Lead for EDU IT Pro and IT Pro in Zagreb [Croatia]. Great experience in Software Asset Management. ISO 20000/27001 Lead Auditor Certified, ITIL v4 certified. Born and live in Zagreb.