Vikash Sharma

Information & Communications Technology

Government, Social Sector & Education

Travel & Tourism

Region & Country

CRM Success Requires Master Data Management Integration

Abu Dhabi, United Arab Emirates

Vikash Sharma

D365 Architect

I am a Microsoft Certified Solution Architect in Microsoft Dynamics CRM practice with a deep conceptual understanding of the CRM strategy, concepts, principles, technology, and tools.

I am CRM Certified and Passionate about Microsoft Technology, especially making CRM strategy that makes Business life easy and meaningful, Making sure Stakeholders can utilize CRM as a Product and make their business easy to identify, I believe in best practice and making sure that will happen.

Current sessions

CRM Success Requires Master Data Management Integration

An urgent digital business priority — enhancing the customer relationship — hinges on optimized and integrated master data. Application leaders supporting enterprisewide CRM strategy must prioritize and plan for master data management integration to ensure CRM success.