Vineel Muppa is a dynamic Salesforce Principal Architect with over 11 years of specialized experience in event-driven architectures, DevOps implementation, AI-driven automation, and security compliance frameworks. As a thought leader in the Salesforce ecosystem, he has spearheaded digital transformations across healthcare, telecom, and retail industries.
Currently serving as Principal Architect at Amgen in Tampa, Florida, Vineel leads the architecture, strategy, and governance of their Patient Service Platform built on Salesforce Service Cloud and Health Cloud. This critical system supports over 2.9 million patients and 216,000+ physicians. His implementation of event-driven architecture using Pub/Sub API and Platform Events has enabled real-time patient data synchronization with electronic health records and specialty pharmacies.
Prior to Amgen, Vineel demonstrated his technical leadership at T-Mobile, where he designed and developed a Salesforce-based B2B platform managing 6,000 T-Mobile stores and 50,000 store employees. His automation solutions reduced employee provisioning time by 40% while implementing Copado-based CI/CD automation that reduced manual deployment efforts by 80%.
At GrubHub, Vineel automated restaurant onboarding processes for 365,000+ restaurant partners and integrated Einstein Analytics to deliver AI-driven insights into peak order hours and menu performance trends. His focus on security included implementing OAuth 2.0 authentication and platform encryption to protect sensitive business data.
Vineel holds a Master of Science in Computer Science from National University in San Diego and maintains an impressive array of certifications, including Salesforce Certified Development Lifecycle and Deployment Architect, Sharing and Visibility Architect, Service Cloud Consultant, and Sales Cloud Consultant.
Throughout his career, Vineel has consistently demonstrated his ability to lead cross-functional teams, mentor junior developers, and establish best practices in event-driven design, DevOps, and scalable Salesforce implementations. His technical expertise combined with his leadership skills make him a valuable asset in enterprise-level Salesforce implementations.