Anand Shukla

Anand Shukla

Global IT Area Lead - Quality Engineering, Continuous Delivery, Observability Engineering and AIOps

Amsterdam, The Netherlands

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Anand is a dynamic IT leader with a proven track record at ING of driving AIOps strategies, enhancing observability, quality engineering, continuous delivery and delivering high-impact solutions that elevate operational efficiency and service quality. Currently overseeing global strategies for Observability Engineering, Test Engineering, AIOps capabilities, and Change/Release Engineering, they specialize in bridging the gap between advanced technology and operational excellence.
With a strong background in Agile methodologies, Anand excels at leading global teams, fostering a culture of continuous improvement, and leveraging data-driven insights to boost productivity and customer satisfaction. Notably, they championed the integration of advanced monitoring tools, resulting in reduction in incident response times. Anand is dedicated to transforming IT operations through innovation and strategic team leadership.

Prior to joining Atradius, I was a IT Area Lead/Head of Engineering in Channels at ING Bank N.V. leading the Technology practice and transformation for its Omnichannel department. Throughout my consulting years I served banks in Europe, North America and Asia and was primarily focused on digital business building, technology, strategy, and enterprise operating model transformations. I have a Bachelors of Engineering in Computer Science Engineering from Army Institute of Technology, Pune, India. I love reading, writing and gardening in my free time.

Area of Expertise

  • Finance & Banking
  • Information & Communications Technology

Topics

  • Quality Engineering
  • Observability & Platform Engineering
  • Continuous Integration and Delivery (CI/CD)
  • AIOps & Automation
  • SRE
  • Site Reliability Engineering (SRE)
  • SecDevOps
  • DevOps
  • Leadership
  • Java
  • GenAI for SRE
  • Engineering
  • Software Engineering
  • Platform Engineering
  • Software Engineering Management
  • engineering leadership
  • Engineering Culture & Leadership
  • engineering management
  • Site Reliability Engineering
  • prompt engineering
  • chaos engineering

Anand Shukla

Global IT Area Lead - Quality Engineering, Continuous Delivery, Observability Engineering and AIOps

Amsterdam, The Netherlands

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