Speaker

Whitney Robinson

Whitney Robinson

USDS - Product Manager

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Whitney Robinson is a Product Lead at the U.S. Digital Service at the White House, focusing on an Executive Order to transform customer experience (CX) for families with young children. Her role involves ruthless prioritization, bureaucracy hacking (aka: stakeholder management), and UXR in order to launch pilots across the U.S. She recently started working for the federal government after over a decade in the private tech industry.

America Has A Problem: Fixing Digital Services

Calling all civic tech technologists and the curious ones! Technology is embedded in everything we do – across education, transportation, immigration, and health and human services – and it's essential to integrate the Black experience into products we build, processes we create, as well as policies that are written to govern them. In this session, we dive into our work in fixing government services, the stories we hear and the opportunities we have to make equitable and accessible technology now.

Whitney Robinson

USDS - Product Manager

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