Amelia Hernandez Osorio
Making M365 Copilot understandable to everyone
Vienna, Austria
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I am an independent Microsoft Certified Trainer, M365 Copilot Adoption Consultant, and Microsoft Most Valuable Professional based in Austria. I make M365 Copilot understandable to everyone, so M365 Copilot turns into your ultimate productivity booster.
❤️ I am enthusiastic about the digital employee experience, teamwork, and how AI gives us superpowers.
I am a computer scientist with over 20 years of experience in the IT field and over 12 years of experience driving cloud transformation with Microsoft 365.
I make M365 Copilot understandable to everyone (end-users, help desk, administrators, executives, and more). I am a trainer offering energizing learning experiences. I am a technical consultant and a consultant for adoption & change.
I love sharing my knowledge with the global Microsoft community. I love communities as unlimited source of collective learning experiences. I regularly speak about Microsoft 365 Copilot, contribute with blog posts on the Microsoft Tech Community, and organize the Austrian Power Platform Enthusiast User Group meetup every month.
Thanks to my community leadership and engagemente, Microsoft has awarded me as Most Valuable Professional MVP for M365 Copilot. 🙌
When I am not working with roll-out concepts for M365 or training teams on Microsoft 365 Copilot, you can find me teaching kids how to code with Micro:bit (tiny microcomputers).
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M365 Copilot right from the beginning
Let me tell you the M365 Copilot story right from the beginning and prepare you to have a save first flight with M365 Copilot.
You'll learn:
>> How does M365 Copilot fit in the world of AI assistance?
>> MS Copilot vsus. M365 Copilot, that's the question!
>> Why M365 Copilot? What's in it for you?
>> Journey to the M365 Copilot app
>> My 11 top M365 Copilot use cases for you to get inspired
>> Where can you learn more?
💡 Why to attend?
You’ll leave with practical tips you can use immediately
You’ll feel empowered, not overwhelmed
You’ll be guided by someone who speaks both the tech and the people side of change
Thinking about flying with Copilot?
This is your chance to get ready!
From intention to action: How to start with the Copilot habit
Want to use Copilot more regularly, but it's hard to stick to it? You’re not alone.
In this session, we’ll explore how behavioral science can unlock sustainable Copilot adoption. Drawing from the work of behavioural scientiest like Katy Milkman, Angela Duckworth, and James Clear, I’ll share practical tips to build a Copilot habit that last.
You’ll learn:
>> Why intention isn’t enough
>> The power of “fresh starts”, commitment, and mental models
>> How to design your work flow to adopt your Copilot habit
>> Learn to identify behaviours behind features
Whether you're just starting or want to deepen your Copilot habit, this session will give you actionable tools to go from A to B with Copilot, from intentions to actions.
Collective agent intelligence in action: A support use case
Support engineers face constant pressure to resolve issues fast, stay in the know of several knowledge sources, and manage complex workflows. What if collective agent intelligence could help them thrive?
In this session, I’ll introduce a practical use case that demonstrates how a coordinated set of Copilot agents can help support operations run smoother.
You’ll learn:
Why agent collaboration instead of single-agent overload?
How to architect a “family” of Copilot agents
How to build and configue for multi-agent collaboration
Let's see agent collaboration in action!
Lessons learned from testing this model in real-world support scenarios
This session is ideal for Copilot champions looking to build multi-agent collaboration to deliver real value in support scenarios.
Walk away with a reusable framework, design principles, and inspiration to build your own Copilot agent family.
Teams 2.0 App: Superkräfte für deine Produktivität. 💪
Mit dem neuen Teams-Client an Bord gehören Dinge wie das morgendliche Ritual des Wartens auf den Start des Teams-Clients oder die ungeduldigen Minuten beim Laden überfüllter Chats der Vergangenheit an. Wie geht es effizientes Arbeiten mit der neue Teams-App? Ich freue mich darauf, meine Lieblings-Hacks mit euch zu teilen. 🚀
The Azure and AI Show (copy) User group Sessionize Event
Women in M365 Monthly Meetup User group Sessionize Event
einfachM365 PowerWeek | Geschäftslösungen mit M365 Sessionize Event
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