Speaker

Christiana Ogaba

Christiana Ogaba

Team Lead, Digital Marketing, Brands & Communications at First Icon

Abuja, Nigeria

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Christiana Ogaba is a results-oriented Digital Communications Expert & Designer with a proven record of helping brands build online presence and identity. She brings a unique blend of creative and analytical skills to every project.

She has worked in various industries, including Tech, research, start-up incubation, and Financial Services.

She has trained over 200 lecturers from Nigerian universities on innovation pitching and a few of them have won grants for their innovation.

She spearheaded the digital campaign for TETFAIR (Tetfund Alliance for Innovative Research) an initiative of TETFund in collaboration with Innov8 Hub & i-FAIR Israel Nigeria (Innovation Fellowship for Aspiring Innovators & Researchers) an initiative of the Embassy of Israel in partnership with Hub Innov8.

She is the Team Lead, Digital Marketing, Brands & Communications for First Icon as well as the 2024 Director of Business & Partnership for JCI Uyo City & 2023 Director of Information and Communication.

She is a creative problem solver and collaborative team player.

Area of Expertise

  • Finance & Banking

Topics

  • AI in Digital Communications: Enhancing Customer Experience and Engagement

AI in Digital Communications: Enhancing Customer Experience and Engagement

The role of AI in improving customer communication channels, such as chatbots and virtual assistants.

My experience using AI to personalize customer interactions and increase engagement.

The importance of AI-driven insights for understanding customer needs and preferences.

Focus Areas:
The Evolution of Digital Communications
Building Trust in the Digital Age
AI-powered tools and technologies
Personalized Customer Experiences
Challenges and Considerations
Future Trends and Opportunities

Christiana Ogaba

Team Lead, Digital Marketing, Brands & Communications at First Icon

Abuja, Nigeria

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