Hannah Ballard
Changing Social, DCaaS Community Manager
Bristol, United Kingdom
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Originally from London and with a degree in Stage management and technical theatre my path to Changing Social has been anything but linear. I've worked across a variety of organisations from the 5th largest accountancy firm to a 30 person IT support operation taking on roles from IT Trainer to Projects. The common theme throughout these roles has always been about helping people adapt to and adopt new technology.
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How different generations can support their colleagues to learn new skills
Last year at the Scottish Summit I gave a talk called ‘Mind the (generation) gap’ about how workplace generations approach change. A year down the line with workplace generations front and centre in our minds, we have delved deeper into how the different generations can help their colleagues if they lifted their bell jars to listen to one another. This talk is a call to action for us to become conscious of our generation’s values and to bring the best of them to others along with all our lived knowledge and skill.
M365 Adoption: It's not about the apps
When we talk about Change Management and end-user adoption the first things that come to mind are often communication channels, strategy, and early adopters. We all know there is more to it than that but this is where we place our focus, on the aspects that are the easiest to control. If I said it's the people who are the key to a successful change I'm sure no one would disagree so why do we have an adverse reaction to developing our people skills like empathy and compassion?
Hannah Ballard
Changing Social, DCaaS Community Manager
Bristol, United Kingdom
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