Collapsing BizApps: the AI & Agents driving the Dynamics 365 UI/UX Revolution

"As we enter the Era of Agents, the notion of Business Applications - of CRUD databases with a bunch of business logic - is collapsing.

The logic is going to agents who are multi-repo CRUD - they won't discriminate what the back end is. They will update multiple databases."

These are the paraphrased words of Satya Nadella, Microsoft's CEO, in January 2025.

So what does that mean for products such as Dynamics 365 and Power Apps that are very static UI-led?

Once all the logic is in the AI tier, what will that ultimate futuristic expression look like?

This session gets hands-on to explore the evolution already being seen as AI drives the UI/UX revolution and we pivot to the concept of the "UI for AI".

This session uses a mix of collaborative audience discussions and hands-on demonstrations to show how AI is driving the UI/UX revolution in the Dynamics 365 Business Applications.

It covers the latest developments in the evolution journey, including,

- hands-on demonstrations of all AI and out-of-box D365 Autonomous Agent Features available in Public Preview

- screening of the latest Microsoft Dynamics 365 Release Wave Highlight Videos where new Features are not yet available in Public Preview

- collaborative discussion of the direction of travel as indicated through engagement with the Microsoft Product Team through non-NDA groups

The Power of Mentoring in the Microsoft Power Platform ecosystem

The Power of Mentoring, particularly for women working with, and in, the Microsoft Power Platform ecosystem, is undeniable.

Good mentoring partnerships are impactful. They can shape careers, foster leadership, and create long-lasting relationships that help each other grow. They can contribute to women's success and development, both professionally and personally, through skilling and building networks of support.

Being part of the Microsoft Community and its "Better Together" story has shaped all of us. Our involvement with initiatives such as the Women in Power (Platform) Mentorship program, Women in Tech, and UN Women UK, has helped define our joint vision.

Now, we're daring to dream even bigger. We're bringing to life a global charity, HeuristicDev: The Mentoring Hub, as a safe Haven to guide, support, train, and uplift women and other minorities under-represented in Digital Technology or STEM Industry roles.

In this session, its Speaker team takes you through what this journey's looked like so far: from external and work-based cohort programs, to targeted intensive one-off 'unblocking' sessions, and other initiatives such as Speed Mentoring.

We'll discuss the benefits that these different approaches bring to both mentees and mentors, and the challenges that can sometimes arise.

We'll also highlight how essential male allies are to achieving all of the above goals, and the positive actions they can take to empower everyone,

And we'll bring you up to date with the latest news about the work of the Charity, and natter about how you can get involved in, contribute to, or support its programs.

Whether you're a mentor, mentee, ally, or someone wondering about what mentoring could bring to your professional and personal journey, we hope these insights will help inspire you too.

In addition to the three joint speakers registered for each session, there will usually be at least two other speakers making up the full The Mentoring Hub speaker team on the day.

Intelligent Apps Demystified: Turning AI Buzzwords into Business Value

Have you heard the term Intelligent Apps but aren't quite sure what it means - or how to explain it to your customers?

Or curious about what makes an App "Intelligent" and how AI-powered solutions built within Dynamics 365 and Power Platform can drive real business outcomes?

This session explains the core characteristics of Intelligent Apps: data-driven, context-aware, adaptive and absorptive, and explores how tools like Copilot, Autonomous Agents, and the Microsoft Dataverse and Graph come together to deliver strategic value in transforming customer experience and operational efficiency.

You’ll see Well Architected examples in action, including:
• a customer service app that predicts case resolution times,
• a sales app that recommends next-best actions, and
• a field service app that uses AI to optimize technician scheduling.

Whether you're a functional consultant, community contributor, or someone looking to confidently engage business leaders in conversations about AI, this session will give you the clarity, language, and architectural insights to lead with impact.

This session is aimed at IT Pros, Community Developers, and Business Decision Makers.

It is a 200 Intermediate level

Its delivery is between 45 minutes - 60 minutes

Whilst its subject-matter ranges across the whole Microsoft Ecosystem of Azure, Security, Dynamics 365, Data, Microsoft 365, AI and the Power Platform, the examples of Intelligent Apps in action are focused on Dynamics 365.

Voices of Change: Real Stories of Mentorship in Action

Mentorship isn’t just a concept, it’s a catalyst for transformation.

In this interactive session, mentors and mentees from across the Microsoft Power Platform community share personal stories of growth, resilience, and connection.

But we’re not just here to talk at you: we want to hear from you.

Whether you’ve been a mentor, a mentee, or are just curious about the journey, come ready to contribute your own experiences, insights, and questions.

Together, we’ll explore how mentorship shapes careers, builds inclusive communities, and sparks real change.

This session was first delivered as a sponsor's discussion panel to accompany our excellent-rated The Power of Mentoring in the Microsoft Power Platform Ecosystem session delivered at Baltic Summit 2025.

It has now evolved to combine these two sessions into the one, that provides guidance as well as the opportunity for attendees to Ask Us Anything about Mentoring, being a New Speaker, or a Career Switcher.

Knowing the Unknown: 10 Unspoken Truths for Microsoft Dynamics & Power Platform Pros

You've mastered the tech. Got the certificates. Made the move from the Client-side to a Microsoft Partner - and found the rules have completely changed!

In this candid, fast-paced session, I'll share my journey from:
- becoming a Business Transformation team's Design Solution Architect at a large housing association, to
- making the move to Professional Services where you could be a lone Dynamics Architect / Consultant / Developer all rolled onto one,
and the unspoken expectations that can catch career switchers (and even 'traditional-route' IT consultants) off guard.

From crafting a 30-second Elevator Pitch, to decoding the politics of Professional and Managed Services, this session unpacks the essential skills and strategic know-how that isn't in the documentation, but are critical to success.

Whether you're:
- new to the Microsoft Dynamics and Power Platform sector,
- mentoring others through the transition, or
- a team lead building inclusive onboarding pathways,
you'll leave this session with actionable insights that can:
- boost confidence,
- sharpen impact, and
- make sure career switchers own their seat at the table.

Step Into the Spotlight – Your Speaker Journey Starts Here

Have you ever sat in the audience at a tech event thinking, “I wish I could be up there” but weren’t sure how to take that first step? Maybe you're unsure what you'd speak about, struggling to make your content engaging, or worried that you don’t have enough expertise to make an impact. Whether you have a personal story to share, a passion for accessibility, or insights into serious technical wizardry, this workshop is your launchpad.

Designed as a high-impact, one-day bootcamp, this session builds on the Mentoring Hub’s full six-week speaker development programme, created by seasoned community speakers. You’ll gain practical tools to kickstart or elevate your speaking journey; from crafting compelling content to confidently delivering it on stage. If you’ve already tried speaking but it didn’t go quite as you hoped, this is your chance to reset, refine your approach, and get the support you need to grow.

Led by experienced community speakers and supported by guest appearances from tech community superstars, this workshop offers:

- Real-world guidance on applying to speak at events, preparing your session, and learning from feedback.

- A supportive environment to explore your voice, your message, and your impact.

- Personal and professional growth, including increased confidence and stronger communication skills. These aren’t just valuable for speaking; they’ll help you lead meetings, deliver workshops, and negotiate more effectively in performance reviews or job interviews.

- Whether you're a first-time speaker or looking to refine your skills, this is your opportunity to step forward, be heard, and inspire others. Join us — and next time, we’ll be in the audience at your session.

This is an all-day workshop led by MVPs, International Speakers and members who have been through the HeuristicDev: The Mentoring Hub 'New Speaker Academy' program.