

Sivabalan Karuppannan
Community Leader Passionate About Harnessing Social Learning, Expert Facilitation, and the Power of Collaboration to Bring People Together.
Kuala Lumpur, Malaysia
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Sivabalan Karuppannan is a seasoned Agile practitioner with over 12 years of experience in Agile domain. Currently serving as the Head of the Agile Mastery Hub at Maybank's Group Transformation Office, one of the largest bank in Malaysia. He has been instrumental in leading the bank's Agile transformation journey. Sivabalan specializes in building training plans, development frameworks and nurturing Agile Communities of Practice, fostering a culture of continuous learning, His expertise extends to coaching teams and leaders, facilitating workshops, and implementing strategies that bridge traditional and Agile methodologies. A proponent of social learning and self-organizing teams, Sivabalan is dedicated to empowering individuals and organizations to achieve sustainable Agile adoption and drive meaningful change.
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Building a Thriving Agile Community of Practice: A People-Centered Approach to Change
In 2018, Maybank began its Agile journey with a few sectors experimenting with Agile ways of working independently. By 2022, the organization took a more structured approach, integrating Agile into its 12 Strategic Programs under the M25 corporate strategy. Members of these programs received customized Agile training and were supported by Agile coaches to guide their transformation.
Despite these efforts, embedding an Agile culture across the organization remained a significant challenge. Participation in Agile initiatives was largely top-down driven, and traditional, siloed ways of working persisted, making cross-functional collaboration and dependency management difficult.
To address these challenges, Maybank established its Agile Community of Practice (CoP) as a grassroots initiative to foster collaboration, knowledge sharing, and cultural transformation. Starting with just 10 members, the CoP has since grown into a thriving community of over 400 active participants, bridging gaps across the organization and embedding Agile values at every level.
This session will take you through Maybank’s journey of creating and sustaining the CoP, sharing practical strategies to overcome resistance, engage participants, and build a people-centered culture. Attendees will gain actionable insights into how to leverage CoPs to drive long-term Agile transformation and organizational change.
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