Speaker

Akshay Pratinav

Akshay Pratinav

Intuit, Senior Staff Software Engineer

Mountain View, California, United States

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I’m a Senior Staff Software Engineer with deep expertise in cloud‑native distributed computing. My career spans critical roles building internal developer productivity tools, where I’ve consistently delivered impactful, high‑performance solutions. In my current role at Intuit, I am leading the development of an internal Disaster Recovery platform that’s a non‑negotiable imperative for maintaining business continuity and customer trust. I also played a key role in the ITSM initiative, automating and streamlining incident management and significantly reducing Mean Time to Detect (MTTD) and Mean Time to Recovery (MTTR) for major incidents. Additionally, I was instrumental in the design and development of the Policy Enforcement platform, providing a sophisticated, unified, and consistent experience for authoring, deploying, and enforcing policies across diverse cloud and Kubernetes infrastructure—embedding security, compliance, and operational efficiency. Outside of work, I enjoy travelling and watching movies.

Area of Expertise

  • Information & Communications Technology

Topics

  • Cloud & DevOps
  • SRE & AIOps
  • AI SRE
  • Incident Management
  • Change Management
  • AI-Driven Incident Management
  • Disaster Recovery

DevopsCon New York 2026 Upcoming

AI-Powered Service Operations: Intuit's Incident Management Story

September 2026 New York City, New York, United States

IEEE Cloud Summit 2026 Upcoming

EWOK: A Flexible Agent-Based Disaster Recovery Orchestration System for Stateful Cloud Services

June 2026 Washington, District of Columbia, United States

IEEE SVCC 2026

One Engine to Rule Them All: How We Turned a Reliability Framework into a Security Powerhouse

June 2026 San Jose, California, United States

AI Con 2026

From Reactive to Proactive: Intuit's Journey in AI-Powered Incident Management

June 2026 Seattle, Washington, United States

PagerDuty on Tour 2026

From Reactive to Proactive: AI-Powered Incident Management at Enterprise Scale with Twilio and Intuit

May 2026 San Francisco, California, United States

SRE Day 2026

From Compute to Datastores: Predictable Region Failover for Microservice Stacks

April 2026 San Francisco, California, United States

All Things AI 2026

AI-Driven Disaster Recovery for Cloud-Native Systems

March 2026 Durham, North Carolina, United States

IEEE SoutheastCon 2026

AIDR-Cloud: An Agentic AI–Driven Incident Response Framework

March 2026 Huntsville, Alabama, United States

Developer Week 2026

The Multi‑Workload Challenge: Predictable Failover Across the Stack

February 2026 San Jose, California, United States

Conf42 Devops 2026

The Multi‑Workload Challenge: Predictable Failover Across the Stack

January 2026 San Jose, California, United States

API World 2025

Scalable Region Failover for Microservices: Platform-Level Resilience at Intuit

September 2025 Santa Clara, California, United States

Elastic ECK Roundtable 2022

Adobe’s journey on adopting ECK stack for building realtime observability

May 2022 San Jose, California, United States

Akshay Pratinav

Intuit, Senior Staff Software Engineer

Mountain View, California, United States

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