Alan Cox
Microsoft 365 Evangelist & Cybersecurity Architect
Springfield, Missouri, United States
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Alan Cox has been in IT for almost 30 years and consulting for 25. His passion is helping organizations achieve more from their Microsoft 365 investments. Alan currently manages a team of Microsoft 365 Advisors for Thrive Networks - A global MSP company.
Area of Expertise
Topics
Revolutionizing Customer Interaction: Building Efficient Chatbots with Copilot Studio
In today's fast-paced digital world, businesses are constantly seeking innovative ways to enhance customer engagement while optimizing resources. This session will delve into the transformative potential of Copilot Studio in creating intelligent chatbots that not only streamline customer interactions but also significantly reduce operational costs. Attendees will learn how to leverage Copilot Studio's advanced features to design, deploy, and manage chatbots that can handle a wide range of customer queries with minimal human intervention. By automating routine tasks and providing instant responses, these chatbots can free up valuable time for your team, allowing them to focus on more strategic initiatives. Join us to discover how Copilot Studio can be a game-changer in your customer service strategy, driving efficiency and improving customer satisfaction.
Navigating Data Governance with Microsoft Purview
In today’s data-driven landscape, effective data governance is paramount. Organizations grapple with managing vast amounts of data spread across various platforms, from on-premises servers to cloud services. Enter Microsoft Purview, a powerful solution designed to streamline data governance, enhance security, and provide insights into your data estate.
Securing the digital assistant: Security considerations for deploying Copilot
In an age where digital assistance is becoming increasingly integrated into our daily workflows, the security of such systems is paramount. This presentation will address the critical security considerations that organizations must evaluate when adopting Copilot for Microsoft 365. We will discuss the potential risks, the importance of data privacy, and the safeguards that need to be in place to protect sensitive information. Attendees will learn about the security architecture of Copilot, compliance with industry standards, and best practices for maintaining a secure AI environment. By understanding these security essentials, organizations can confidently leverage Copilot for Microsoft 365 to enhance their productivity while ensuring their data remains protected.
Unlocking Seamless Collaboration: Microsoft 365 Multi-Tenant Organizations
In today’s interconnected business landscape, organizations often collaborate with partners, suppliers, and customers who use different Microsoft 365 tenants. Microsoft Multi-Tenant Organizations (MTO) provide a solution to seamlessly connect these disparate tenants, enabling efficient collaboration and resource sharing. In this session, we explore the concept of MTO, its use cases, benefits, and configuration.
Empowering Collaboration: Building Copilot Agents in SharePoint Online
In today's dynamic work environment, enhancing productivity and collaboration is paramount. This presentation delves into the innovative world of Copilot Agents within SharePoint Online, showcasing how these intelligent assistants can revolutionize the way teams interact and manage information. Attendees will gain insights into the architecture and development of Copilot Agents, exploring practical applications and best practices for integrating these tools into their SharePoint ecosystems. From automating routine tasks to providing real-time support, Copilot Agents are set to transform organizational workflows, making collaboration more efficient and intuitive. Join us to discover the future of workplace automation and learn how to leverage Copilot Agents to drive success in your organization.
Locked Down, Leaking Out: Why Blocking External Sharing in Microsoft 365 Can Be More Dangerous
In today’s hybrid and hyper-connected workplace, collaboration rarely stops at the organization's borders. Employees work with external partners, vendors, contractors, and clients daily. Yet, in the name of security, many organizations take the drastic step of blocking external sharing in Microsoft 365 altogether.
It seems safe on the surface. If you don’t let people share externally, your data stays inside, right?
Not quite.
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