Speaker

Amanda Pritchard

Amanda Pritchard

Advocating equity in accessing and learning emerging technology at UT Dallas

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As a graduate of UT Dallas, Amanda is honored to return to her Alma Mater and serve in the Office of Information Technology as the Emerging Technology Manager. She is a three-time award winner of the Microsoft Innovative Educator Expert designation by Microsoft. Her programs at UT Dallas have received multiple awards including a 2022 TASSCC Project Excellence Award, 2022 Edge Award finalist, 2022 UTD CARE Award, and 2024 Leadership Trailblazers Honoree. Her technical knowledge partnered with her passion for marketing and communication creates a powerful combination of skill and outreach. By targeting specific audiences, she has not only increased resource awareness of services offered by OIT, but also has enhanced the quality of services provided. She considers herself a Technology Counselor who listens to the needs of clients and works to find viable solutions.

Tech Connect: Building an Ambassador Program

Join this session for insight on set strategies for user engagement, soft skill expansion, and M365 adoption with your users. Learn how UT Dallas developed and evolved the Microsoft Ambassador Program to include various technologies from the M365 suite by incentivizing participants with badges, certifications and micro-credentials.

he Microsoft Ambassador program, launched in Spring 2021 at the University of Texas at Dallas, was a groundbreaking initiative born from the students’ desire for enhanced support during their shift to remote and hybrid learning environments. It became clear that a cohesive systematic approach of peer mentoring and long-term guidance would have the greatest impact, create a ripple effect in empowering others to provide IT assistance and offer long-term solutions by elevating the knowledge and skills of the student body.

Our comprehensive review of IT help desk tickets, student surveys, and collaboration with the campus student career center revealed a significant opportunity: to enhance our students’ soft skills, which are crucial for a seamless transition to college life and beyond. This insight has been pivotal in shaping our program to ensure that our students are not only academically prepared but also equipped with the essential skills for success in the modern world.

Discover the transformative power of an ambassador program to bolster the adoption and understanding of M365 products among your users. I’m thrilled to unveil proven strategies, thoughtful product selection, and dynamic methods to amplify engagement and participation. Join me in exploring how to harness the potential of ambassadorship to drive meaningful change and foster a community of M365 experts.

M365 Community Days Chicago 2024 Sessionize Event

July 2024 Chicago, Illinois, United States

Amanda Pritchard

Advocating equity in accessing and learning emerging technology at UT Dallas

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