Ben den Blanken
Microsoft Business Applications MVP and Power Platform Lead at Wortell
Huizen, The Netherlands
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Enabling employees to engage with their customers using technology is what I do. I’ve learned that creating teams with the same goal and empowering them is the biggest factor for success.
That for me is the basis of why I am falling for the Power Platform. It enables business teams to contribute to their own success. They can (co-) create apps, automate their processes and create their own insights. I love to engage with end-users and fulfill their wishes while I’m sitting right next to them.
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From Zero to Hero: Mastering Power Fx Functions & Low-Code Plugins
Ready to supercharge your Power Platform skills? Join me for a hands-on session where you’ll learn how to build efficient, server-side processes using Power Fx functions and low-code plugins—without needing deep coding expertise.
We’ll start from the ground up, exploring what Power Fx functions and low-code plugins are, and how they streamline data validation by shifting logic from the client to the server. You’ll see how low-code plugins eliminate the traditional complexity of custom plugin development in Dataverse—no more manual registration or heavy C# coding. Instead, you’ll use Power Fx to build scalable logic directly within your environment.
Through a series of live demos, we’ll cover:
Creating Low-Code Plugins with Power Fx: Learn to build, test, and deploy plugins inside Dataverse with ease.
Integrating with Power Apps & Power Automate: See how your logic seamlessly connects with business data and external systems using standard connectors.
Simplifying Data Validation and Automation: Discover how to centralize and enforce validation rules efficiently.
Building End-to-End Scenarios: Watch real-time examples that move from concept to execution in under 45 minutes.
Whether you're just starting or looking to level up, this session will give you practical, repeatable techniques to bring more power to your low-code solutions.
Be the Agent of Your Agents: A Framework for Successful AI Teammates
AI agents aren’t just the future, they’re your next competitive advantage. Imagine digital teammates that don’t just answer questions but actually get work done. Sounds great, right? The challenge isn’t the tech, but it’s how you make it work in your business.
In this session, I’ll share the framework of my operating model which I use to turn agentic solutions into real success. We’ll cover:
- How to evolve from simple Q&A bots to task-based agents that deliver value.
- Why “human-in-the-loop” is your secret weapon for trust and adoption.
- The business enablement steps that make or break your rollout.
You’ll hear practical lessons from the field that go beyound your Q&A HR agents but actually support employees. Creating Agentic Request for Proposal solutions that streamline entire processes and automating Request for Quote process while keeping the human in the loop. Expect a mix of case studies, pitfalls to avoid, and a framework you can take home.
If you’re ready to unlock the real potential of AI agents and make them work for your teams, this session is for you.
Trust by Design: Human-in-the-Loop for Agentic Solutions with Copilot Studio & Power Platform
Keeping humans in the loop isn’t just a best practice, it’s the difference between trust and chaos when deploying AI agents. In this session, we’ll go hands-on with Microsoft Copilot Studio and the Power Platform to show you how to design agentic solutions that keep people in control.
We’ll explore:
- Agent Feed: Monitor and supervise conversations in real time.
- Advanced Approvals & Request For Information: Build flows that bring humans back into critical decisions.
- Custom Solutions: Extend the platform to fit your governance model.
This is a demo-heavy session packed with practical tips and patterns you can apply immediately. If you want to build AI agents that are powerful and responsible, this is your blueprint.
Building an AI-Powered Sales Agent with Microsoft Copilot Studio
Join us, two tech enthusiasts passionate about exploring the latest innovations, as we guide you through a hands-on, technical journey using Microsoft Copilot Studio. In this session, we’ll demonstrate how to build a custom AI agent through the lens of a relatable, real-world scenario: a mobile sales manager navigating daily challenges on the road.
We'll tackle common issues such as real-time data access using Knowledge and Dataverse MCP, task automation, and proactive client engagement, all while showcasing Copilot Studio's core and advanced capabilities.
By the end of this session, you'll learn how to:
Design a Conversational Agent with Copilot Studio: Get step-by-step guidance on building an AI agent tailored to your business needs.
Identify and Solve Mobile Sales Challenges: Discover the unique problems faced by on-the-go sales teams and how AI agents can provide practical solutions.
Automate Repetitive Tasks: Learn how to streamline processes like document generation and payment plan suggestions to reduce administrative work.
Leverage Geolocation and Scheduling Tools: Use location data and smart scheduling to optimize sales routes and customer interactions.
This session will equip you with the skills to extend Copilot Studio with Power Platform components, empowering you to deliver smarter, more efficient business solutions.
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