Ben den Blanken
Microsoft Business Applications MVP and Power Platform Lead at Wortell
Huizen, The Netherlands
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Enabling employees to engage with their customers using technology is what I do. I’ve learned that creating teams with the same goal and empowering them is the biggest factor for success.
That for me is the basis of why I am falling for the Power Platform. It enables business teams to contribute to their own success. They can (co-) create apps, automate their processes and create their own insights. I love to engage with end-users and fulfill their wishes while I’m sitting right next to them.
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From Zero to Hero: Mastering Power Fx Functions & Low-Code Plugins
Ready to supercharge your Power Platform skills? Join me for a hands-on session where you’ll learn how to build efficient, server-side processes using Power Fx functions and low-code plugins—without needing deep coding expertise.
We’ll start from the ground up, exploring what Power Fx functions and low-code plugins are, and how they streamline data validation by shifting logic from the client to the server. You’ll see how low-code plugins eliminate the traditional complexity of custom plugin development in Dataverse—no more manual registration or heavy C# coding. Instead, you’ll use Power Fx to build scalable logic directly within your environment.
Through a series of live demos, we’ll cover:
Creating Low-Code Plugins with Power Fx: Learn to build, test, and deploy plugins inside Dataverse with ease.
Integrating with Power Apps & Power Automate: See how your logic seamlessly connects with business data and external systems using standard connectors.
Simplifying Data Validation and Automation: Discover how to centralize and enforce validation rules efficiently.
Building End-to-End Scenarios: Watch real-time examples that move from concept to execution in under 45 minutes.
Whether you're just starting or looking to level up, this session will give you practical, repeatable techniques to bring more power to your low-code solutions.
Be the Agent of Your Agents: A Framework for Successful AI Teammates
AI agents aren’t just the future, they’re your next competitive advantage. Imagine digital teammates that don’t just answer questions but actually get work done. Sounds great, right? The challenge isn’t the tech, but it’s how you make it work in your business.
In this session, I’ll share the framework of my operating model which I use to turn agentic solutions into real success. We’ll cover:
- How to evolve from simple Q&A bots to task-based agents that deliver value.
- Why “human-in-the-loop” is your secret weapon for trust and adoption.
- The business enablement steps that make or break your rollout.
You’ll hear practical lessons from the field that go beyound your Q&A HR agents but actually support employees. Creating Agentic Request for Proposal solutions that streamline entire processes and automating Request for Quote process while keeping the human in the loop. Expect a mix of case studies, pitfalls to avoid, and a framework you can take home.
If you’re ready to unlock the real potential of AI agents and make them work for your teams, this session is for you.
Trust by Design: Human-in-the-Loop for Agentic Solutions with Copilot Studio & Power Platform
Keeping humans in the loop isn’t just a best practice, it’s the difference between trust and chaos when deploying AI agents. In this session, we’ll go hands-on with Microsoft Copilot Studio and the Power Platform to show you how to design agentic solutions that keep people in control.
We’ll explore:
- Agent Feed: Monitor and supervise conversations in real time.
- Advanced Approvals & Request For Information: Build flows that bring humans back into critical decisions.
- Custom Solutions: Extend the platform to fit your governance model.
This is a demo-heavy session packed with practical tips and patterns you can apply immediately. If you want to build AI agents that are powerful and responsible, this is your blueprint.
Building an AI-Powered Sales Agent with Microsoft Copilot Studio
Join us, two tech enthusiasts passionate about exploring the latest innovations in Microsoft Copilot Studio. We will guide you through a hands-on, technical journey of our Sales Agent. In this session, we’ll demonstrate how to build a custom AI agent through the lens of a relatable, real-world scenario: a mobile sales manager navigating daily challenges on the road.
We’ll start by framing the business case: why AI-driven solutions matter for mobile sales teams and how Copilot Studio fits into the picture. From there, we’ll move into a live build, showcasing:
- A Model-Driven App to serve as the foundation for your sales solution.
- Building a custom Copilot Agent and enriching it with knowledge using Dataverse.
- Understanding Knowledge vs. Model Context Protocol (MCP), what MCP is and when to use them
- Automating real-world tasks like promoting quotes to orders and generating documents, reducing repetitive work for sales managers on the go.
By the end of this session, you’ll learn how to:
- Design and deploy a conversational AI agent tailored to business needs.
- Integrate Copilot Studio with Dataverse and Power Platform components.
- Use MCP for advanced automation and real-time data access.
- Deliver practical solutions that optimize sales workflows and improve productivity.
Whether you’re building your first Copilot or looking to extend its capabilities, this session will give you the tools and insights to create smarter, more efficient business solutions.
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