Speaker

Carolyn Warburton

Carolyn Warburton

Principal User Research Consultant

Manchester, United Kingdom

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Carolyn Warburton is a user researcher renowned for her innovative approach. A strong advocate for data-driven decisions, she promotes an openness to change and the courage to push boundaries.

Carolyn's work is instrumental in innovative projects that not only meet but exceed expectations. By integrating the latest research methods, she ensures work is grounded in solid evidence.

As a thought leader in Lean Research, Carolyn has introduced agile research methods that speed up innovation.. Her efforts empower teams to navigate complexity and deliver exceptional value to their users.

Carolyn is dedicated to continuous learning and sharing her knowledge with the broader community.

Area of Expertise

  • Energy & Basic Resources
  • Finance & Banking
  • Government, Social Sector & Education
  • Health & Medical
  • Information & Communications Technology

Topics

  • UX / Accessibility
  • User Research
  • Innovation & time-to-market

Modelling Thoughts and Feelings in Qualitative Research

As user and data researchers, we’ll cover how to construct an effective data model for querying and analysis of your user and customer research.

One of the common hurdles we need to overcome is the lack of understanding stakeholders have of the value of qualitative research. The extraction of insights and their respective weightage often remain elusive concepts.

We'll share the practical steps to set up such a model and show how you can use it to dissect and interpret results. We'll also explore the techniques that aid in identifying key trends, clusters, and hotspots. These visualisations bring to life the concrete evidence that supports strategic decisions.

Our session aims to equip you with a powerful tool to persuade your leadership. By transforming project findings into an accessible format, we can drive more informed decisions.

Inclusive Design - how to build empathy and deliver value

In the fast-paced world where tech meets design, we at Zuhlke know it's super important to keep everyone in mind. We want to share with you why inclusive design matters, and show you real examples of how it works.

We'll cover how to make sure we put people first and meet the needs of all our users. We'll share our tricks for getting everyone on board, as investing in it leads to happier users, reaching more people, and a better product.

With new laws pushing for inclusive design, we all have to think about how we make our products easy for everyone to use. It's not just the right thing to do, it's the law. We'll break down the emerging legal framework and give you practical tips on how to build accessibility into your projects.

We'll share our lessons learned, points of view, and tried-and-tested methods. Join us as we dive into the world of inclusive design and how it can revolutionise your projects.

Carolyn Warburton

Principal User Research Consultant

Manchester, United Kingdom

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