Carsten Meilbak
Microsoft MVP | Teams Voice & Meeting Architect
Copenhagen, Denmark
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Carsten Meilbak is a Microsoft MVP for Microsoft Teams and an experienced IT architect specializing in Microsoft Teams, meeting rooms, and telephony. With more than 15 years of experience in Microsoft communications — and several years in the telecom industry before that — Carsten brings a practical, real-world perspective to modern collaboration, enterprise voice, and hybrid meeting experiences.
His work focuses on helping organizations design, implement, and optimize Microsoft Teams solutions that connect people across locations, devices, and meeting spaces. Carsten has deep experience with Teams Phone, enterprise voice, session border controllers, Teams Rooms on both Windows and Android, and the wider ecosystem of certified meeting room devices and AV technologies.
Over the years, Carsten has worked with customers ranging from smaller national organizations to large international enterprises and public sector organizations, including municipalities and ministries. His implementation experience spans many industries, geographies, and deployment models — from remote advisory and design work to hands-on onsite implementation.
Carsten is passionate about making technology work in the room — not just on paper. He enjoys bridging the gap between Microsoft 365, Teams, telephony, network infrastructure, and AV hardware, ensuring that meeting rooms are reliable, intuitive, and ready for the way people actually collaborate.
As a speaker, Carsten is known for combining technical depth with practical examples from real deployments and lab testing. He regularly shares knowledge with the Microsoft Teams community on topics such as Teams Rooms, Teams Phone, meeting room architecture, device management, and the evolving role of AI and Copilot in meetings.
His core areas of expertise include:
• Microsoft Teams Phone and enterprise voice
• Microsoft Teams Rooms for small, medium, and large meeting spaces
• Meeting room architecture across Windows and Android platforms
• Session Border Controllers, gateways, and telephony integration
• AV, network, and device management for modern collaboration spaces
• Contact center and operator solutions integrated with Microsoft Teams
Carsten’s goal is to help organizations create communication and meeting experiences that feel simple for users, while being technically robust, secure, and manageable for IT.
Area of Expertise
Topics
Managing Teams Room systems – Where to do what - Rooms Pro Manager or the vendors portal - 2026 edit
In this session I will go through what can be done in the portal Microsoft are providing. What I see as super functions, that can save time and in the end money.
What kind of access you will need, plus what you can, and can not do with limited access – Why sometimes Rooms Pro manager is better than Teams admin center and verse versa.
Super smart deployment options with OTP and why I see it as one of the best options Microsoft have created for rolling out in large scale- Why Autopilot makes sense in large scale deployments
In the end I will cover some of the vendors way to make it easier to provision devices and make a smoother deployment.
I promise! it will not be a doll session – even though it is on management.....
Unlocking the Power of Microsoft Teams Phone System
Join me for an in-depth session exploring the capabilities of the Microsoft Teams Phone System - That transforms Teams into a full-featured phone system.
Whether you're looking to replace legacy phone system or integrate calling into your collaboration workflows, this session will show you how Teams Phone can streamline communication across your organization.
I will use really live scenarios on where Teams phone system adds value to the customer.
I promise it will not be doll....
No Passwords, No Weak Links: Securing Microsoft Teams Devices the Right Way
Microsoft Teams devices are becoming critical endpoints in the modern workplace. They sit in open spaces, boardrooms, project rooms, and shared collaboration areas—and they often hold the keys to meetings, calendars, identities, and business conversations. Yet many meeting rooms still rely on traditional room account passwords, manual sign-in processes, exceptions to MFA, and operational workarounds that can weaken the overall security model.
This session explores how passwordless principles can change the way we deploy, secure, and manage Microsoft Teams Rooms and Teams devices. We will look at the move from “shared password thinking” toward device identity, modern authentication, cloud-based provisioning, conditional access, Intune management, Teams Rooms Pro Management, and automated sign-in patterns that reduce human handling of credentials.
The focus is practical: what does passwordless really mean for a meeting room device? What is different between Windows-based Teams Rooms, Android-based Teams devices, panels, phones, and shared devices? Where do authentication flows still depend on room accounts, and where can administrators remove passwords from daily operations? We will discuss how Autopilot, Autologin, device registration, managed identities, compliance policies, and role-based administration can help create a more secure and repeatable deployment model.
A key theme will be meeting room security. Passwordless is not only about convenience. It reduces the risk of leaked or reused passwords, limits the need for broad administrative access, makes device onboarding more predictable, and supports stronger control through Microsoft Entra ID, Intune, and Teams management portals. When implemented correctly, it can significantly raise the security baseline for meeting rooms while making life easier for IT operations and support teams.
Attendees will leave with a clear understanding of the security challenges around Teams device sign-in, the passwordless concepts that apply to meeting rooms, and the practical decisions to consider when designing a secure Teams device strategy. The session is aimed at IT architects, Teams administrators, endpoint teams, security teams, and anyone responsible for deploying or operating Microsoft Teams Rooms and shared Teams devices in the enterprise.
Teams AI: Voice, Meetings, Agents, and Endpoints Under the Hood
A technical 60-minute session on Copilot, Teams Phone, Personal Attendant, main line, Teams Phone Agent, Teams Rooms, policies and identity.
Microsoft Teams is no longer “just” meetings, chat, and telephony. With Copilot, Teams Phone Agent, Teams Personal Attendant, and AI-driven meeting experiences, the platform is moving toward a layer where meetings, calls, identity, transcription, policies, and automation are far more tightly connected than before.
In this session, we go one level deeper than the classic feature demo. We will look at how AI is starting to influence the voice architecture in Teams: resource accounts, auto attendants, call queues, mainline design, Teams Phone Agent, Copilot Studio integrations, and Personal Attendant as a personal call screener. At the same time, we connect this to the meeting side with Teams Rooms, speaker attribution, transcription, Intelligent Recap, and the endpoints that need to deliver data at a quality level AI can actually use.
We will discuss the practical design decisions: when a classic auto attendant still makes sense, when to start thinking in terms of AI agents, how this impacts the main number, which policies Teams admins need to understand, what transcription and speaker recognition mean for the security team, and why endpoints are suddenly becoming a critical part of AI quality.
What Attendees Will Take Away
• A technical understanding of how Teams AI connects meetings, telephony, endpoints, and Microsoft Graph context more tightly together.
• Insight into Teams Personal Attendant as an AI-based call screener, including user experience, admin controls, policies, and governance questions.
• An understanding of the difference between classic voice apps such as auto attendants and call queues — and new AI-based scenarios with Teams Phone Agent and Copilot Studio.
• An architectural view of mainline/main number design: resource accounts, call flows, fallback, business hours, queues, agents, and escalation.
• Technical perspectives on Teams Rooms, speaker recognition, transcription, Intelligent Recap, and why microphones, cameras, and room design directly impact Copilot results.
• Concrete security and compliance considerations around recording, transcription, data access, retention, AI access, and user expectations.
Teams Windows Meeting Rooms and Autopilot Why It Is the Smartest Way to Do Mass Roll Outs
Join me for an engaging session designed for IT professionals and deployment specialists looking to optimise their meeting room installation and security.
In this session, I’ll explore the latest best practices for deploying Microsoft Teams Windows meeting rooms at scale, focusing on why Autopilot stands out as the smartest and most efficient solution for mass roll outs.
I will talk about and show examples on....
Understanding Autopilot: An introduction to Windows Autopilot and how it simplifies the provisioning and deployment of Teams meeting room devices.
Benefits of Autopilot for Meeting Room Roll Outs: Discover how Autopilot streamlines large-scale deployments, reduces manual configuration, and improves consistency and security across all devices.
Real-World Scenarios: Hear about organisations that have successfully leveraged Autopilot for Teams meeting rooms, saving time and resources while ensuring seamless user experiences.
Step-by-Step Implementation: Walk through the process of integrating Autopilot into your rollout plan, from device registration to configuration and ongoing management.
Don’t miss this opportunity to discover why Autopilot is the smartest way to roll out Teams Windows meeting rooms at scale—empowering your teams with reliable, secure, and ready-to-use collaboration spaces.
Kansas City Microsoft 365 User Group User group Sessionize Event Upcoming
ELDK27 - Experts Live Denmark Sessionize Event Upcoming
Experts Live Sweden 2026 Sessionize Event Upcoming
Experts Live Denmark 2026 Sessionize Event
Experts Live Denmark 2025 Sessionize Event
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