Christian Frank
Cloud Consultant
Köln, Germany
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Christian is a senior Lead Solution Consultant in the Cloud and Datacenter automation space with many years of experience in IT Transformation and the Telecoms Industry.
Christian provides consulting services for short- and long-term projects and delivers product training and architecture workshops related to container technologies. They lead and facilitate community outreach events and work as an adjunct lecturer for IT at FOM University in Cologne and Bonn.
Area of Expertise
Topics
Tools for Resolving Difficult Conflicts in Open Source Communities and Projects
Conflicts inevitably arise in open source communities, whether big or small. They cannot be avoided. The important thing to focus on is what do community leaders DO when conflicts arise? How are they managed in an inclusive way that keeps the community together and productive?
Memes float around like “be nice” but often don’t address HOW to put that into practice.
In this presentation, community leaders from North America, South America, and EMEA will share valuable, practical information and tools to help facilitate open source communities and projects and strategically mediate conflicts.
To give you a sneak peek, this talk will cover topics including:
* Compassionate communication (also known as nonviolent communication)
* Theme-centered interaction
* Empathetic listening
* Code of Conduct & ethics
* Awareness structures & safe spaces
Join us for this presentation if you are looking to learn vital community management skills for conflict resolution!
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