In It Together: Building Accountability & Trust in Agile Teams

Does your team struggle with communication? Do times of conflict or disagreement damage intra-team relationships? If you summed it up, would you say your team has 'trust or accountability issues'?

If so -- join us to learn why building a solid foundation of psychological safety is mission critical for doing great work. We'll discuss how layering in the techniques of nonviolent communication and Radical Candor will help get you though times of conflict and decrease stress when providing feedback.

In this session you'll learn how using these brain-friendly techniques will establish behaviors that encourage your team to take accountability and build trust.

(Join solo or bring members of your team for a dynamic experience!)

In for the Long Haul: supporting and growing living sites in the post Drupal 8 landscape

Palantir.net has provided support services for Drupal clients since the Drupal 5 era. With the release of Drupal 8 and the promise of easier upgrade paths, came an increased longevity to projects necessitating a change in how we deliver value on an ongoing basis. The Drupal space had changed - and it became clear we would need to change with it: enter the Continuous Delivery Portfolio (CDP).

Instead of just focusing on routine support and maintenance tasks, we learned how to work alongside our clients to plan for the long term and ensure that their sites continue to grow and evolve alongside the needs of their organizations.

To accomplish this, we needed to redefine our mindset and reevaluate existing practices. We made it a priority to focus on these changes by adopting a growth mindset, fostering psychological safety, and implementing new ways of working with ourselves and our clients.

Attend this session to hear how we:

* Assessed and addressed our areas of improvement,
* Approached technical challenges, including site setup and managing dependencies,
* Implemented new ways to bring strategic thinking to our clients, and
* Strove to create a psychologically safe environment.

Playing as a Team: Strategies for Better Communication

In your team, have you ever felt that decisions or priorities were not consistently communicated well? Is the transfer of information occurring in DMs rather than team meetings? Have you watched team members (or yourself) burn out, feeling like issues are never quite addressed fully? Does your team ever struggle to get things done correctly and on time?

Good news - these issues frequently occur because of poor communication in a directionally confused environment. Why is that good news? Because whether you're a team member or leader, you have the power to change it. Capt. David Marquet was able to use intent-based communication to empower the worst performing U.S. nuclear submarine to grow into an incredible award-winning team, and you can lean on the same tactics.

During this session, we will share how using brain-friendly communication techniques can help your team collaborate, play, and win together.

Let's Get Uncomfortable: How to Ask For and Process Feedback

For many of us, asking for and receiving feedback can be the most nerve-inducing part of our working lives. Our discomfort with this topic results in lost opportunities to address areas of improvement before they influence our career. By taking a passive approach to feedback, we rob ourselves of control over our future impact within our teams, companies, and communities.

Using a real example, I will show how turning the fear of the unknown into a willingness for open conversation can empower you!

We'll dive deep into the step-by-step process, and you'll come away with real world knowledge on how to take ownership of your growth and make decisions that will make "future you" grateful.

Attend this session to learn how to:

* Adapt to a feedback-positive mindset,
* Harness the power of proactively asking for feedback,
* Leverage different approaches to asking for feedback, and
* Process the feedback you receive to get the most benefit from it