Filippo Cappellaro
Solution Architect Modern Workplace Engineering
Padova, Italy
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SISA certified Solution Architect in the Modern Workplace area at Avanade. For enterprise, corporate and SMB level projects in all markets, managing complete solutions on Microsoft Platform Modernization technologies: Mffice 365, Intune, Phone System, MS DCCP, W365 and Azure Virtual Desktop. Complex migration and M365 adoption projects. Management of the pre-sales phase with relations with C-Level customers, definition of economic targets, High-Level and Low-Level project, staffing resources for delivery, management of economic, legal, contractual and capability components.
Supervision and management of projects during delivery and post go-live service.
Area of Expertise
Topics
Enterprise Voice Transformation per gruppo bancario Italiano
La sessione descriverà il caso di successo del progetto di trasformazione enterprise voice che ha visto come punti salienti:
- Circa 60 mila utenti provenienti da Skype for Business e Cisco Call Manager
- Tecnologia Calling Plan e Direct Routing
- Branch As A Service - Auto Attendant e Call Queue a servizio del cliente.
- Centralizzazione della gestione telefonica
- Saving e riduzione TCO
Windows 365 nella Pubblica Amministrazione
Racconto di una success story sull'adoption dello stack M365 per un dipartimento della Pubblica Amministrazione, utilizzo degli strumenti M365 attraverso Cloud PC W365. Utilizzo del protocollo "Zero Trust" in scenario BYOD. MDM e MAM per device fissi e mobili.
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